Emily Hodgkins
Healthcare Leader
Burlington,ON
Summary
Dynamic and results-oriented healthcare leader with experience in team management, process optimization, and best practice implementation. Skilled in building strong relationships and fostering positive patient experiences in fast-paced, high-pressure environments. Proven ability to lead and mentor diverse teams while maintaining high standards of care and operational efficiency.
Overview
15
15
years of professional experience
Work History
Cardiology Technologist
Trillium Health Partners
Mississauga
07.2011 - Current
- Training & Leadership — Trained 22 new Cardiology Technologists as the primary trainer and subject‑matter expert; mentored junior staff and fostered a high‑performance, patient‑focused culture.
- Clinical Education — Led ECG training sessions for nursing staff and provided comprehensive instruction on new cardiac equipment to multidisciplinary teams.
- Quality Assurance — Implemented quality assurance protocols that significantly improved diagnostic accuracy and reduced testing errors.
- Workflow Optimization — Streamlined scheduling and testing workflows, enhancing departmental efficiency and reducing patient wait times.
- Interdisciplinary Collaboration — Collaborated closely with physicians to interpret diagnostic results, discuss treatment options, and support patient care planning.
- Emergency Response — Acted decisively during cardiac emergencies, coordinating rapid interventions to stabilize patients and support optimal outcomes.
- Equipment Management — Maintained, calibrated, and troubleshot cardiac diagnostic equipment to ensure peak performance and minimize downtime.
- Patient Education — Educated patients on procedures, providing clear pre‑ and post‑test instructions to improve comfort, understanding, and compliance.
- Safety & Compliance — Upheld strict infection‑control standards and advocated for patient safety across all diagnostic procedures.
- Documentation Excellence — Demonstrated meticulous attention to detail when documenting test findings, ensuring accuracy and continuity of care.
- Research Contribution — Supported cardiology research initiatives, contributing to studies that advanced understanding of cardiac conditions and treatments.
- Continuous Improvement — Identified opportunities to enhance service delivery and supported departmental improvement initiatives.
Professional Practice Leader, Cardiac Diagnostic Services
Trillium Health Partners
Mississauga
01.2020 - 09.2023
- Spearheaded strategic initiatives with cardiologists, department heads, and executive leadership to implement best practices and elevate workflow efficiency across cardiac services.
- Led the development and implementation of four Standards of Practice, establishing consistent, high‑quality clinical protocols and ensuring department‑wide adherence to evidence‑based care.
- Played a key role in the recruitment and onboarding of over 15 new Technologists, selecting high‑performing candidates and shaping orientation processes that aligned new hires with organizational goals and service expectations.
- Drove operational improvements that enhanced patient care delivery, optimized resource utilization, and strengthened overall departmental performance.
- Mentored and developed multidisciplinary teams, fostering collaboration, accountability, and continuous professional growth across technical and clinical staff.
- Analyzed performance metrics to identify gaps, streamline processes, and drive measurable improvements in efficiency, patient flow, and service quality.
- Championed the integration of innovative technologies, improving patient engagement, data accuracy, and operational workflows across cardiac diagnostics and care pathways.
- Facilitated ongoing staff development, providing mentorship and structured education that strengthened both technical competencies and leadership capabilities.
- Collaborated across departments to streamline service delivery and patient flow, directly contributing to improved care quality, patient satisfaction, and interdepartmental communication.
Education
Bachelor of Health Administration - Health Administration
Toronto Metropolitan University
Toronto, ON05-2028
AI Applications in Healthcare -
Great Learning
05-2026
Lean Foundations Certificate -
LinkedIn Learning
11-2025
Six Sigma Foundations Certificate -
LinkedIn Learning
11-2025
Cardiovascular Technology Diploma -
Mohawk College
Hamilton, ON05-2011
Skills
- Organizational growth
- Teamwork and collaboration
- Problem-solving
- Time management
- Active listening
- Adaptability and flexibility
- Relationship building
- Effective time management
- Driving quality
- Empathy
Accomplishments
Allied Health Excellence Award
Delivering safe, high-quality care that improves outcomes and reflects Trillium Health Partners values
Timeline
Professional Practice Leader, Cardiac Diagnostic Services
Trillium Health Partners
01.2020 - 09.2023
Cardiology Technologist
Trillium Health Partners
07.2011 - Current
Bachelor of Health Administration - Health Administration
Toronto Metropolitan University
AI Applications in Healthcare -
Great Learning
Lean Foundations Certificate -
LinkedIn Learning
Six Sigma Foundations Certificate -
LinkedIn Learning
Cardiovascular Technology Diploma -
Mohawk College
AWARDS
Allied Health Excellence Award May 2024, Delivering safe, high-quality care that improves outcomes and reflects Trillium Health Partners values
COUNCILS & COMMITTEES
Cardiac Ambulatory Care Committee July 2018 - Present
- Actively contributing to the improvement of patient care and work processes within the Cardiac Diagnostic Program.
Interprofessional Advisory Council September 2013 - 2023
- Provided critical feedback to leadership, contributing to key decisions on organizational strategy and patient care protocols.
- Represented front-line staff in strategic planning sessions to ensure practical and effective decision-making.