Emily Hickman

• Provided haircuts and grooming services in a fast-paced barbershop environment.
• Maintained cleanliness and organization of workstations and tools daily.
• Consulted with clients to determine desired styles and preferences.

•Overseen new barber hires and educated accordingly.

• Developed strong client relationships through attentive service and communication.
• Assisted in training new barbers on techniques and customer service skills.
• Participated in team meetings to discuss trends, techniques, and shop improvements.

• Greeted and welcomed clients to create a friendly atmosphere.
• Managed appointment scheduling using salon management software.
• Assisted clients with product inquiries and recommendations.
• Handled cash transactions and processed payments efficiently.
• Maintained cleanliness and organization of the reception area.
• Coordinated with barbers to ensure smooth service flow.
• Addressed client concerns to enhance customer satisfaction.

• Processed customer transactions efficiently and accurately.
• Maintained a clean and organized checkout area.
• Assisted customers with product inquiries and selections.
• Handled cash, credit, and debit transactions securely.
• Trained new cashiers on procedures and customer service standards.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Stocked shelves with merchandise when needed.