Hi, I’m
Emily Herrington
North Vancouver,BC
Summary
Hi there! I’m a recent graduate with an Associate of Arts in Psychology and a strong passion for working with others, especially in supportive, people-centered environments. I’m energetic, compassionate, and love being part of a team. Whether I’m helping children through respite care or supporting a fast-paced kitchen or retail team, I bring patience, focus, and a positive attitude to everything I do. I’ve been praised by both teachers and managers for being dependable, adaptable, and hardworking. I’m the kind of person who enjoys staying busy, connecting with others, and learning from every experience. I’m currently looking for opportunities where I can grow, contribute, and continue to make a meaningful impact whether that’s through work or volunteering.
Overview
8
years of professional experience
5
Certifications
Work History
Bosleys
Retail Worker
07.2023 - 01.2024
Job overview
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Expanded knowledge of species-specific needs through continuous professional development opportunities.
- Built positive relationships with colleagues across multiple departments, fostering a collaborative work environment that prioritizes animal welfare and conservation goals.
Purdy's Chocolates
Chocolatier
09.2019 - 01.2024
Job overview
- Packaged chocolate
- Maintained strict adherence to food safety standards during all stages of production, ensuring top-notch product quality.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
Feast Neighbourhood Table
Prep Cook
03.2018 - 07.2019
Job overview
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
Feast Neighbourhood Table
Dishwasher
01.2018 - 07.2019
Job overview
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Intellectual Disability Society
Respite Worker
07.2024 - Current
Job overview
- Assisted with daily living activities, running errands, and household chores.
- Assisted residents with basic activities of daily living.
- Reduced caregiver stress levels by providing dependable respite services on a flexible schedule when needed most.
- Maintained a safe and clean environment for clients, ensuring their comfort and security during respite care.
- Managed emergency situations calmly and efficiently while following established protocols to ensure client safety.
- Developed strong rapport with clients and their families, fostering trust and open communication.
- Communicated effectively with both healthcare professionals and family members regarding any changes in client condition or behavior patterns observed during respite care sessions.
- Maintained safe and hazard-free environments.
- Prepared nutritious meals, cleaned house, laundered clothing and completed shopping tasks.
- Scheduled daily and weekly care hours for client caseload.
- Offered engaging activities that promoted mental stimulation and physical activity for clients during respite periods.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Implemented behavior management plans for individuals with challenging behaviors, promoting calm and stable care environment.
- Contributed to care team meetings, offering insights and suggestions for enhancing care delivery and addressing challenges.
- Facilitated communication between clients and their families, acting as a liaison to keep all parties informed about ongoing care needs and updates.
- Encouraged positive behavior changes in clients by leveraging motivational techniques and positive reinforcement strategies.
- Safeguarded the physical and emotional well-being of clients by promptly addressing any concerns or emergencies that arose during my shifts.
- Adapted to changing client needs by adjusting care plans accordingly, maintaining flexibility and professionalism in response to unforeseen circumstances.
Education
Langara CollegeVancouver, BC
Associate of Arts from Psychology
2024
Capilano UniversityNorth Vancouver, BC
Associate of Arts from Psychology
2024
Rockridge Secondary SchoolWest Vancouver, BC
High School Diploma
2021
Skills
- Food Safety Regulations
- Reliability and punctuality
- Cash Handling Accuracy
- Stock replenishment
- Product Knowledge Expertise
- Sales Promotion
- Loss prevention awareness
- POS Systems
- Upselling strategies
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- First Aid Certificate
Problem-solving abilities
Physical strength
Patient confidentiality
Self-care encouragement
Patience and tolerance
Disability awareness
Effective communication
Relationship building
Teamwork
Recreational activities
Multitasking
Team collaboration
Teamwork and cooperation
Social interaction
CPR training
Providing recreation
Attention to detail
Developing social skills
Emotional support
Excellent communication
Supportive personality
Handling money
Time management
Reliability
Autism spectrum
Decision-making
Special needs experience
Problem-solving
Teamwork and collaboration
Organizational skills
Fast learner
Clear communication
Critical thinking
Languages
English
Native or Bilingual
Spanish
Limited Working
Certification
- First aid
- Food Safe
- First aid for Opioid Poising Emergencies
-Psychological First Aid
-Nonviolent Crisis Intervention certification
Timeline
Respite Worker
Intellectual Disability Society
07.2024 - Current
Retail Worker
Bosleys
07.2023 - 01.2024
Chocolatier
Purdy's Chocolates
09.2019 - 01.2024
Prep Cook
Feast Neighbourhood Table
03.2018 - 07.2019
Dishwasher
Feast Neighbourhood Table
01.2018 - 07.2019
Langara College
Associate of Arts from Psychology
Capilano University
Associate of Arts from Psychology
Rockridge Secondary School
High School Diploma