Summary
Work History
Education
Skills
Timeline
Generic

Emily Herrera

Castaic

Summary

Proven customer service experience with a track record of enhancing customer satisfaction at On Target and Ralphs Grocery Store. Great attention to detail and, I excel in teamwork and collaboration, significantly improving the shopping experience. Demonstrated ability to foster customer loyalty and maintain high-quality standards, contributing to a positive and efficient service environment.

Known for being friendly and adaptable, with positive attitude towards customer interactions. Possesses solid understanding of customer service principles and problem-solving techniques. Committed to providing exceptional service and creating positive impact on customer satisfaction.

Work History

Customer Service Assistant

On Target
  • Answered customer questions in person and on the phone about our services.
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.
  • Helped customers create a fun experience at our shooting range through individual experience and organized parties.

Ralph's Mobile Pickup Grocery Shopper

Ralphs Grocery Store
  • Selected high-quality produce for customer satisfaction.
  • Provided excellent customer service by assisting with product inquiries.
  • Ensured accurate pricing and labeling for seamless shopping experience.
  • Organized shelf displays to enhance product visibility and accessibility.

Education

Cosmetology

Simi Valley Cosmetology School
Simi Valley, CA
07-2025

Skills

  • Customer consultation
  • Customer relations
  • Quality control
  • Complaint resolution
  • Teamwork and collaboration
  • Customer service
  • Store maintenance
  • Problem resolution

Timeline

Customer Service Assistant

On Target

Ralph's Mobile Pickup Grocery Shopper

Ralphs Grocery Store

Cosmetology

Simi Valley Cosmetology School
Emily Herrera