EMILY HARTMAN
Newmarket,ON
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to adapt quickly to new environments. Committed to contributing to team success while pursuing opportunities for professional development. A positive attitude and dedication to continuous learning drive the pursuit of excellence in every endeavor. Prepared to leverage these strengths in a challenging role that fosters growth and collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Our Happy Place Adult Day Program
Newmarket, ON
10.2023 - Current
- Assisted support staff during day programs with outings, lunch times, crafts, and wheelchair transfers.
- Assisted individuals in accessing disability services and support resources. Provided guidance on navigating available programs and benefits. Collaborated with team members to enhance service delivery and client satisfaction.
Respite Care Provider
Respite Services
ON
01.2014 - Current
- Assisted adults and children with disabilities by providing temporary relief for parents and caregivers. Supported daily activities to enhance quality of life for individuals in care. Offered compassionate companionship to foster a nurturing environment.
- Assisted clients with activities of daily living, promoting independence and dignity.
Barista
Starbucks
Bradford, ON
10.2019 - 11.2024
- Delivered high-quality drinks and food in compliance with health regulations and established Starbucks protocols.
- Navigated fast-paced environment by swiftly resolving complex requests, ensuring alignment with customer expectations and company principles.
- Oversaw customer interactions to communicate specials and promotions effectively. Cultivated an inviting atmosphere that fostered customer loyalty. Implemented safety measures to ensure a secure environment for guests.
Skills
- Emotional assistance
- Hygiene oversight
- Efficient meal planning
- Leisure activities
- Friendly, positive attitude
- Effective problem resolution
- Collaborative teamwork
- Creative thinker
- Medication dispensing
- Conflict resolution strategies
- Techniques for supporting individuals with autism
- Autism care expertise
Volunteer History
- Kerry's Place Autism Services - Children's Friendship Training (CFT), Assisted with facilitating the evidence-based 10-week social skills curriculum to a group of children (6-12) with Autism Spectrum Disorder, Develop and maintain positive relationships with children and staff
- Kerry's Place Autism Services - Program for Education and Enrichment of Relational Skills (PEERS), Assisted with facilitating the evidence-based 14-week social skills curriculum to a group of teens (13 - 18) with Autism Spectrum Disorder, Provided coaching and support in the areas of social skills and communication
- Field Crest Elementary School - Teacher Assistant, Supervised class of children between 4-6 years old., Cleaning and organizing of activities., Taught lessons both individually and in group settings.
Certification
- ASD Training - Introduction to Autism, Autism and Behavior
- First Aid and CPR
- Crisis Prevention Intervention
Timeline
Direct Support Professional
Our Happy Place Adult Day Program
10.2023 - Current
Barista
Starbucks
10.2019 - 11.2024
Respite Care Provider
Respite Services
01.2014 - Current