Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Emily Hall

Otterburn Park,QC

Summary

Driven and meticulous, I leveraged my attention to detail and effective communication at Sports Experts to enhance shipping accuracy and customer satisfaction. Demonstrated exceptional teamwork and independent problem-solving across roles, significantly improving operational efficiency and fostering customer loyalty at URBN and Banana Republic.

Overview

4
4
years of professional experience

Work History

Shipping and Receiving Clerk

Sports Experts
02.2023 - Current
  • Received incoming shipments, compared contents against associated records.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Transcribed paper invoices and packing slips through different computer software.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Managed return process for defective or unwanted products, ensuring proper documentation and stock adjustments.
  • Compared shipping orders and invoices against contents received to verify accuracy.



Sales Associate

URBN
05.2022 - 02.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Sales Associate

Banana Republic
04.2020 - 03.2022
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

École Secondaire Jacques-Rousseau
Longueuil, QC
06.2019

Skills

  • Attention to Detail
  • Teamwork and Cooperation
  • Punctual and Reliable
  • Self-Motivated and Independent
  • Effective Communication
  • Contents Verification

Languages

English
Native or Bilingual
French
Native or Bilingual

Additional Information

Reference:

  • Sports experts - Amélie Boivin 514-918-3680


Timeline

Shipping and Receiving Clerk

Sports Experts
02.2023 - Current

Sales Associate

URBN
05.2022 - 02.2023

Sales Associate

Banana Republic
04.2020 - 03.2022

High School Diploma -

École Secondaire Jacques-Rousseau

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Emily Hall