Designed and implemented an email validation system, upgraded the UI layout and built backend APIs to automatically validate and approve email domains, resulting in a 100% time savings for the customer service team compared with manually approving and significantly improving the accuracy of the validation process.
As the sole team member proficient in utilizing New Relic, successfully established connections between the company's website and the platform. This enabled the team to effectively trace user activity and significantly enhanced team efficiency in creating weekly reports. Additionally, organized and conducted training sessions for the entire team to familiarize them with New Relic.
Created and updated over 20+ Restful APIs using Postman, ensure application security and ability to interact with multiple APIs and database.
Built and managed databases using Azure Data Studio, leveraging SQL queries and stored procedures to execute various actions across multiple databases and provide more accurate customer data.
Junior Software Developer
Lifelearn Animal Health
10.2019 - 03.2022
Designed, developed, and deployed two veterinary-related projects using HTML/CSS, React and PHP, ensuring timely and successful project completion. Both websites helped the veterinary hospital convert visitors into customers with at least 4% customer conversion rates and allowed clients to track user activity.
Collaborated with the multiple teams to transfer existing projects to a Docker environment using React and PHP. Reduced page loading time and minimized the project's memory size, resulting in significant improvements in performance and scalability.
Designed and developed a new webpage layout to integrate multiple websites into one platform, resulting in a 70% reduction in the time required for clients to find accurate information.
Telephony Analyst(Internship)
Sun Life Financial
09.2017 - 04.2018
Created dashboard using Tableau to visualize and analyze key performance indicators and customer behavior. The dashboard was built based on the team's specific needs and allowed team to identify areas for improvement, and make data-driven decisions.
Managed and updated backend customer data using SQL, ensuring the accuracy and completeness of the data, and used it to generate reports and insights for the team.