Emily Gonzalez
San Francisco
Summary
Dynamic and results-oriented professional with a proven track record of exceeding targets and driving success in fast-paced environments. Expertise in developing efficient processes and coordinating staff support to consistently meet and surpass principals goals. Eager to leverage multi-faceted skills in a collaborative role focused on implementing sustainable solutions for households. Committed to fostering innovation and enhancing operational effectiveness to achieve lasting impact.
Overview
11
11
years of professional experience
Work History
House Manager
Private Household
09.2024 - 04.2025
- Developed comprehensive process for new hires including reviewing resumes' of potential job candidates and conducting multiple rounds of interviews
- Optimizing onboarding effectiveness by creating Staff manual including all necessary household information, facilitating onboarding processes and establishing position-related requirements
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development
- Met with principle on a regular basis to discuss roles, applicant qualifications, and characteristics of top candidates
Refferal and Resource Specilaist
Catalyst Community
03.2023 - 01.2024
- Design and implement programs that are responsive to community needs
- Coordinate and participate in community events to share family resources and do effective community outreach
- Build rapport with clients and community facilities to effectively provide resources
Residential House Manager
Private Household
09.2021 - 07.2023
- Designed, developed, and implemented successful recruitment process to fill more than 10 vacancies each year
- Successfully hired and oriented child care staff for 3 children whom all posed different needs, thus requiring one on one care
- Identified and developed appropriate practices to increase employee satisfaction, retention and cohesiveness
- Managed financial operations for household of 7 members
Volunteer Mentor
Sos Outreach
07.2021 - 08.2024
- Assisted with new volunteer orientation as well as training of new volunteers
- Assessed candidate skills and team dynamics by identifying suitable volunteers and facilitating their onboarding process
- Weekly phone calls with volunteer team to discuss goals and strategies to maximize efficiency
- Helped plan, promote and organize fundraisers and recruitment events for 100+ guests
Professional Nanny
Private Client
09.2019 - 09.2021
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Built positive and nurturing environments to support child social and emotional growth.
- Assisted in household management tasks like food prep and keeping items in stock while collaborating closely with other household staff
- Planned special events and celebrations for 50+ guests
Behavioral Therapist/Schedule Coordinator
Goals For Autism
06.2015 - 05.2018
- Developed and implemented scientific approaches to target individualized treatment plans
- Managed business office functions and provide executive level support to supervisors and clients
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with effective strategies
- Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals
- Supervised clinicians-in-training such as interns and new therapists to ensure understanding of company ethics and methodology
Chid Advocate Volunteer
El Dorado CASA
01.2020 - Current
- Worked with clients to improve life choices and maximize benefits of programs
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs
- Educated potential participants on available services and processes to engage in program
- Performed client visits and Wrote court reports to support and improve well-being of client
Private Nanny/Household Manger
Private Household
08.2024 - Current
- Managed day-to-day operation of home needs and child care to ensure emotional support and well being of the family
- Established lasting, professional connections with families and children by encouraging open communication and delivering unparalleled support
- Developed and implemented new housekeeping processes to increase productivity and promote structure
- Regularly traveled with family to help with vacation activities, planning and childcare
Education
Bachelor of Arts - Psychology
California State University East Bay
Hayward, CA05.2019
Associate of Arts - Child Development And Early Childhood Studies
Los Medanos College
Pittsburg, CA05.2017
Skills
- Bilingual communicator in English and Spanish
- Expense tracking and analysis
- Effective scheduling practices
- Conflict-Resolution
- Providing mentorship support
- Comprehensive case coordination
- Effective relationship management
- Excellent verbal and written communication
- Strong interpersonal communication
- G Suite and Microsoft Office 365 proficiency
Timeline
House Manager
Private Household
09.2024 - 04.2025
Private Nanny/Household Manger
Private Household
08.2024 - Current
Refferal and Resource Specilaist
Catalyst Community
03.2023 - 01.2024
Residential House Manager
Private Household
09.2021 - 07.2023
Volunteer Mentor
Sos Outreach
07.2021 - 08.2024
Chid Advocate Volunteer
El Dorado CASA
01.2020 - Current
Professional Nanny
Private Client
09.2019 - 09.2021
Behavioral Therapist/Schedule Coordinator
Goals For Autism
06.2015 - 05.2018
Associate of Arts - Child Development And Early Childhood Studies
Los Medanos College
Bachelor of Arts - Psychology
California State University East Bay