Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Franzen

Whittier

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience
1
1
year of post-secondary education

Work History

Billing Specialist

Fast Fire
Whittier
01.2025 - Current
  • Processed customer invoices accurately and efficiently for service transactions.
  • Resolved billing discrepancies by coordinating with clients and internal teams.
  • Managed payment records using billing software for streamlined operations.

Front End Food Cashier

Pikeys Pizza Co.
Whittier
06.2025 - 12.2025
  • Processed customer transactions efficiently at a busy retail environment.
  • Ensured cleanliness and organization of the cashier area at all times.
  • Resolved customer complaints in a professional manner.
  • Operated cash registers to process payments for goods and services.
  • Answered incoming phone calls from customers regarding product availability or store locations.

Education

Bachelor of Medical Biology -

Fullerton College
Fullerton, CA
08.2025 - 04.2026

La Serna High School
Whittier, CA

Skills

  • Customer service
  • Customer engagement
  • Dispute resolution
  • Multitasking and organization
  • Statement processing

Timeline

Bachelor of Medical Biology -

Fullerton College
08.2025 - 04.2026

Front End Food Cashier

Pikeys Pizza Co.
06.2025 - 12.2025

Billing Specialist

Fast Fire
01.2025 - Current

La Serna High School
Emily Franzen