Emily Figueroa
Oceanside
Summary
Dynamic server with a strong work ethic and exceptional customer service skills honed at Buffalo Wild Wings. Proven ability to enhance guest experiences through attentive service and effective team collaboration. Skilled in cash handling and maintaining cleanliness standards, ensuring a welcoming environment for all patrons.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in Desired Position role.
Overview
3
3
years of professional experience
Work History
Server
Buffalo Wild Wings
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
River Ridge High School
New Port Richey, FLPhlebotomist -
Labs On The Go
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
Timeline
Server
Buffalo Wild Wings
01.2023 - Current
River Ridge High School
Phlebotomist -
Labs On The Go
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