Emily Fahrney

Foothill Ranch

Summary

Dynamic customer service professional with a strong work ethic and proven reliable. Enhanced customer satisfaction through effective complaint handling and product knowledge, fostering loyalty and repeat business. A dedicated team player, adept at managing high-volume tasks while maintaining accuracy and efficiency in a fast-paced environment.

Overview

years of professional experience

Work History

Counter Attendant / Customer Service

Power Cleaners

07.2022 - Current

Addressed guest complaints and resolved issues to promote satisfaction.
Collaborated with team members to consistently meet high standards of quality and service.
Managed multiple tasks in high-volume environment.
Enhanced customer satisfaction by providing prompt and courteous service at the counter.
Accurately operated cash register to process customer payments.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Trabuco Hills Highschool

Mission Viejo, CA

Bachelor of Arts - Business

Saddleback College

Mission Viejo, CA

06-2029

Skills

Excellent work ethic
Team player
Reliability and punctuality
Effective communication

Accuracy and efficiency
Product knowledge
Complaint handling
Positive attitude

Timeline