EMILY ETHEREDGE
Lakewood
Summary
Dedicated and dependable professional with strong work ethic. Known for excellent communication, leadership, and organizational skills. Proven ability to work independently or as part of a team, while maintaining high standards of professionalism and care. Passionate about creating positive outcomes and making a meaningful impact through hard work and attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Manager
Clear Life Recovery
01.2022 - 01.2025
- Supervise and support behavioral health technicians during assigned shifts
- Monitor and document client behavior and progress
- Assist with crisis intervention and de-escalation techniques as needed
- Lead shift change reports and ensure thorough documentation
- Maintain a safe and structured environment in accordance with treatment plans
- Communicate with clinical staff regarding client concerns or incidents
- Provide training and mentorship to new or junior technicians
Infection Control
Clear Life Recovery
01.2019 - 01.2023
- Develop and maintain infection control policies and procedures
- Conduct routine facility inspections and compliance audits
- Monitor for signs of infectious disease and implement appropriate isolation protocols
- Educate and train staff on infection prevention practices and PPE use
- Maintain accurate records of infection-related data and reporting
- Collaborate with clinical and administrative teams during outbreak responses
- Ensure compliance with CDC, OSHA, and local health department guidelines
Housekeeper
Best Western Hotel
01.2016 - 05.2018
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
Certified Drug and Alcohol Counselor -
Christian Institute
01.2024
General Education Diploma - undefined
North-West Shoals Community College
01.2019
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
- Utilization review
- Conflict resolution
- Data organization
- QuickBooks proficient
- Document scanning
- Microsoft office proficiency
- Data entry software
Certification
- Certified Drug and Alcohol Counselor
- CPR certified
Timeline
Case Manager
Clear Life Recovery
01.2022 - 01.2025
Infection Control
Clear Life Recovery
01.2019 - 01.2023
Housekeeper
Best Western Hotel
01.2016 - 05.2018
General Education Diploma - undefined
North-West Shoals Community College
Certified Drug and Alcohol Counselor -
Christian Institute