Emily Edmonson
Markham,ON
Summary
Accomplished Flight Attendant offering over 5 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Flight Attendant
Air Canada, Lester B. Pearson International Airport
Toronto
11.2018 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
Flight Attendant Instructor
Air Canada, Lester B. Pearson International Airport
Toronto, ON
03.2019 - 03.2020
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Enhanced student comprehension and shortened learning process through new teaching methods.
- Oversaw curriculum development and implementation in alignment with best practices.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Education
Bachelor Of Business Administration - Business Administration
Humber College
Toronto, ON06.2016
Skills
- Flight Safety
- Passenger Safety Management
- First Aid
- Emergency Response
- FAA Regulations
- Training and Coaching
- Infant AED and CPR
- Airline Operations
- Food and Beverage Preparation
Certification
CPR
Food Handlers Certification
Project Management Certification
Timeline
Flight Attendant Instructor
Air Canada, Lester B. Pearson International Airport
03.2019 - 03.2020
Flight Attendant
Air Canada, Lester B. Pearson International Airport
11.2018 - Current
Bachelor Of Business Administration - Business Administration
Humber College