Summary
Overview
Work History
Education
Skills
Timeline
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Emily Duff

Port Perry,ON

Summary

Cashier Supervisor at Food Basics with a proven track record in enhancing customer service and team performance. Skilled in cash handling and employee training, I fostered strong client relationships and optimized store operations, significantly reducing theft risks while ensuring a positive shopping experience. Committed to excellence and efficiency in a fast-paced environment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Developed key skills in fast-paced retail environment, focusing on customer satisfaction and efficient transaction processing. Seeking to transition into new field, utilizing strengths in team leadership and problem-solving. Committed to leveraging these abilities to contribute to dynamic and collaborative workplace.

Overview

4
4
years of professional experience

Work History

Grocery Clerk

Food Basics
04.2025 - Current
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Retrieved items for customers and verified prices.

Cashier Supervisor

Food Basics
05.2022 - Current
  • Built positive relationships with customers to increase repeat business.
  • Optimized store performance by coordinating with other department supervisors to ensure seamless communication and teamwork.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Trained newly hired sales team in upselling techniques.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.

Cashier/fryer

Blazin Burgers
01.2022 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Port Perry High School
160 Rosa St, Port Perry, ON L9L 1H7
06-2025

Skills

  • Customer service
  • Cash handling
  • Team coordination
  • Employee training
  • Time management
  • Workplace safety
  • Flexible work schedule
  • Store closing procedures
  • Cross-training staff

Timeline

Grocery Clerk

Food Basics
04.2025 - Current

Cashier Supervisor

Food Basics
05.2022 - Current

Cashier/fryer

Blazin Burgers
01.2022 - 05.2022

High School Diploma -

Port Perry High School

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Emily Duff