EMILY Delos Reyes
Toronto,ON
Summary
Dynamic professional with extensive experience at York Staffing Solutions, excelling in order picking and packing. Demonstrated strong communication skills and safety compliance, consistently maintaining a clean work area. Achieved high accuracy in inventory management, enhancing operational efficiency and customer satisfaction. Proven ability to collaborate effectively in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Order Picker
York Staffing Solutions
09.2021 - 02.2022
- Performed proper lifting and handling techniques to maintain safe working environment.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Excellent communication skills, both verbal and written.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Picked and packed order items.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Administrative Assistant
Two A Canada, Inc.
02.2015 - 05.2019
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Responded to inquiries from callers seeking information.
Accounting Bookkeeper
EC Accounting
10.2009 - 05.2014
- Maintained and processed invoices, deposits, and money logs.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Completed tax forms in compliance with legal regulations.
Cashier
Tim Hortons
11.2008 - 09.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Met customer service goals and exceeded customer expectations.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Education
Bachelor of Science - Accounting
University of Pangasinan
Pangasinan, Philippines10-1983
Skills
- Warehouse safety
- Work area maintenance
- Loading and unloading
- Packing and shipping
- Order picking
- Order picking and processing
- Product packing
- Product location
- Pick lists
- Product picking
- Storage area housekeeping
- Safety compliance
- Cleaning and sanitizing
Languages
English
Professional Working
Timeline
Order Picker
York Staffing Solutions
09.2021 - 02.2022
Administrative Assistant
Two A Canada, Inc.
02.2015 - 05.2019
Accounting Bookkeeper
EC Accounting
10.2009 - 05.2014
Cashier
Tim Hortons
11.2008 - 09.2009
Bachelor of Science - Accounting
University of Pangasinan
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