Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
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Emily Daniels

Summary

Hardworking, dependable, and passionate BA Psychology graduate student seeking full-time employment to further my professional skills and provide excellent service to your company. I am ready to help achieve company goals as part of a team and/or individually. I would like to gain experience which will enable utilization of my knowledge obtained through psychology-focused studies, and detail-oriented interpersonal and organizational skills in professional workplace settings.

Overview

2025
2025
years of professional experience

Work History

Waitstaff

Parkland Clayton Park
02.2021 - Current
  • Establishing a positive work environment, promoting teamwork and open communication among staff members
  • Collaborating with kitchen staff to ensure timely and accurate order fulfillment
  • Resolving customer complaints professionally and effectively, maintaining strong relationships with residential clientele
  • Enhancing customer satisfaction by implementing efficient task delegation of chore duties among waitstaff
  • Using time management skills for optimized table turnover by monitoring meal progress, anticipating guests needs, and swiftly resetting tables accordingly
  • Keeping a clean and tidy workplace by enforcing cleanliness standards within the dining and kitchen areas
  • Ensuring smooth operations during high-volume periods by coordinating closely with managers and other waitstaff employees
  • Frequently entrusted in training new staff, sharing best practices for maintaining a professional demeanor and efficient work habits

Photographer

EDaniels Photography
04.2018 - Current
  • Scheduling and booking locations for photo shoots, working with clientele to choose ideal times
  • Developing lasting client/photographer relationships with considerate communication and professionalism
  • Delivering high-quality digital photos to clientele that have been meticulously edited using Adobe Lightroom and Photoshop applications
  • Collaborating with clientele to better understand their vision so final product can exceed expectations
  • Offering clientele a diverse selection of shoots, such as wedding, family, couple, pet, event, professional headshots and equine portrait session options
  • Assisting clientele in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • Managing multiple projects simultaneously, prioritizing any predetermined deadlines
  • Managing multiple social media pages to showcase photography skills and interact with audience base

Customer Service Representative

Circle K (Irving)
06.2017 - 02.2021
  • Effectively responded to customer requests for products, services, and company information
  • Managed high-stress situations proficiently, maintaining professionalism under pressure while resolving disputes accordingly
  • Resolved customer complaints with understanding and empathy while building rapport to establish loyalty and repeat business
  • Maintained storefront debit/credit/cash transactions, kept organized records of transactions and delivery orders
  • Maintained satisfactory presentation of sale shelves and store area, and maintained cleanliness throughout the store

Cashier

Sobeys
02.2019 - 02.2020
  • Operated cash register for debit/credit/cash transactions with accuracy to ensure register remains balanced
  • Greeted and engaged with customers, building rapport and encouraging repeat business and customer loyalty
  • Memorized store layout to assist in helping customer locate items quickly
  • Resolved customer complaints professionally and constructively, improving customer experience
  • Worked a flexible schedule, often taking extra shifts to meet business needs

Hostess

Jack Astor's Bar & Grill
08.2018 - 12.2018
  • Greeted customers warmly upon arrival and held a warm, inviting presence throughout their dining experience
  • Demonstrated satisfactory multitasking skills while answering phone calls, greeting guests, and updating reservation logs, answering customer questions simultaneously
  • Supported servers, food runners, and bussers with preparing and keeping dining area ready for every guest
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance


Bartender

Royal Canadian Legion Branch 153
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
  • Developed loyal customers by engaging in friendly conversation, building rapport and affable relationships

Education

Bachelor of Arts - Psychology Major, Sociology Minor

Mount Saint Vincent University
09.2024

Business Administration

Nova Scotia Community College
12.2019

Halifax West High School
06.2018

Skills

  • Mature, confident, and empathetic personality with a resiliently positive attitude
  • Exceptional active listening, perceptive and critical-thinking abilities
  • Effectual time management
  • Clear and effective communicative, interpersonal skills
  • Excellent organizational skills
  • Aptitude for working well in independent or interdependent settings
  • Adept in coordinative, leadership roles and responsibilities
  • Knowledgeable with Microsoft Word, PowerPoint, Excel, Web 20, Adobe applications, and social media applications
  • Well-versed expertise in customer services and ensuring customer satisfaction
  • Trained in WHIMIS
  • Passionate, eager to learn attitude in the workplace

References

References available upon request

Hobbies and Interests

  • Photography
  • Nutrition & physical fitness
  • Positive mental health & self-care
  • Reading and journaling
  • Yoga
  • Playing guitar and singing
  • Horse riding
  • Swimming
  • Caring for animals

Timeline

Waitstaff

Parkland Clayton Park
02.2021 - Current

Cashier

Sobeys
02.2019 - 02.2020

Hostess

Jack Astor's Bar & Grill
08.2018 - 12.2018

Photographer

EDaniels Photography
04.2018 - Current

Customer Service Representative

Circle K (Irving)
06.2017 - 02.2021

Business Administration

Nova Scotia Community College

Halifax West High School

Bartender

Royal Canadian Legion Branch 153

Bachelor of Arts - Psychology Major, Sociology Minor

Mount Saint Vincent University

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Emily Daniels