Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Cronk

Selkirk,Canada

Summary

As a highly motivated and hardworking individual, I am seeking a position in a reputed organization where I can learn new skills and expand my knowledge while further enhancing the company's productivity and reputation.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Office Administrative Assistant

Sunwapta Falls Rocky Mountain Lodge
05.2024 - 10.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Contributed to a positive work environment by fostering open communication among coworkers.
  • Assisted in financial tasks such as invoicing and expense tracking to ensure accuracy.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Input data into spreadsheets and databases.
  • Assisted maintenance personnel with repairs and preventive maintenance.
  • Enhanced property values through meticulous attention to detail in painting and maintenance tasks.
  • Utilized variety of woodworking tools to smooth surfaces in preparation for staining and painting.
  • Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, restaurant, gift shop, laundry, and management.
  • Consistently met deadlines despite fluctuating workloads.
  • Eliminated germs with skilled bathroom and kitchen cleanings.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Staff van driver
  • Enhanced passenger safety by adhering to strict driving guidelines.
  • Increased staff satisfaction by providing friendly, courteous service during each trip.
  • Ensured timely arrival at designated stops,drop-offs and pickups.
  • Ordered, loaded and delivered lumber to the lodge.
  • Purchased and delivered items required by departments throughout the lodge.
  • Navigated a large van with an enclosed utility trailer attached in difficult urban and rural conditions.


Server

The Social Coffeehouse and Market
08.2023 - 04.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Contributed to inventory management by monitoring stock levels, and placing Costco orders.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.

Cook/Server/Supervisor/Cashier/Trainer

Sunflower Cafe
01.2013 - 01.2023
  • Versatility allowed myself to work many positions during my employment, making me an asset to the team
  • Used my time management skills to effectively work in a high paced environment
  • Responsible for daily food preparation, restocking inventory as well as cleaning and keeping the establishment sanitary and presentable
  • Trusted with cashier duties and handling and distributing tips
  • Trained kitchen staff throughout the past 4 years
  • Helped serve customers in front of house when short staffed
  • Assisted with social media content, creating items and providing photos

Education

High School Diploma -

Cayuga Secondary School
Cayuga, ON
01-2013

Skills

  • Quick Information Retention
  • Focused Learner
  • Steadfast Reliability
  • Versatile
  • Personable
  • Trustworthy
  • Sensitive To Individual Needs
  • Effective Team Collaborator
  • Confidentiality Handling

Certification

  • Smart Serve, 01/01/23
  • Food handlers, 01/01/22

Timeline

Office Administrative Assistant

Sunwapta Falls Rocky Mountain Lodge
05.2024 - 10.2024

Server

The Social Coffeehouse and Market
08.2023 - 04.2024

Cook/Server/Supervisor/Cashier/Trainer

Sunflower Cafe
01.2013 - 01.2023

High School Diploma -

Cayuga Secondary School

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Emily Cronk