Crochet
Emily Corriveau
Administrative Assistant
Regina,SK
Summary
Dedicated Administrative Assistant with excellent experience. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Assistant
CBI Health
Lloydminster, AB
10.2017 - 10.2019
- Answered multi-line phone system, routing calls, handling high volume of callers per day, delivering messages to staff and greeting clients.
- Scheduled client appointments across multiple practitioners and sponsors, including WCB, SGI, and LTD.
- Restocked supplies and submitted purchase orders to maintain stock levels and created tracking system for supplies.
- Generated reports and typed letters in Word and Excel and edited documents to improve accuracy of language, flow and readability.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
- Supported office staff and operational requirements with administrative tasks.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Coordinated customer service, patient scheduling and billing.
Chiropractic Office Assistant
Movement Chiropractic
Saskatoon, SK
06.2016 - 05.2017
- Coordinated patient scheduling, check-in, check-out and payments for billing. Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Received, recorded and filed medical payments by check, cash and credit card.
- Directed patients to exam rooms and fielded questions.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Audited customer files to verify medical necessity and satisfaction of coverage criteria.
- Streamlined transition to direct billing system.
Education
Diploma - Registered Massage Therapy
Alberta College of Massage Therapy
Lloydminster, AB 01.2019 - 06.2020
Certificate - Administrative Assistant
Carlton Trail Community College
Humboldt, SK 09.2015 - 05.2016
Skills
Attention to Detail
Office administration
Business correspondence
Scheduling
Multi-line phone proficiency
Quality assurance
Filing and data archiving
Customer and client relations
Time management
Interests
Baking
Video Games
Reading
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Timeline
Diploma - Registered Massage Therapy
Alberta College of Massage Therapy
01.2019 - 06.2020
Administrative Assistant
CBI Health
10.2017 - 10.2019
Chiropractic Office Assistant
Movement Chiropractic
06.2016 - 05.2017
Certificate - Administrative Assistant
Carlton Trail Community College
09.2015 - 05.2016