Emily Vanesa Cobena Campos
North York,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Foot Locker Inc
05.2018 - Current
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Recruited, interviewed and hired employees.
- Implemented succession planning by training and developing associates into leadership positions.
- Supervised day to day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Used handheld scanners to efficiently track and maneuver freight throughout other Foot Locker locations.
- Assisted in receiving, stocking and distribution of merchandise.
Cashier
Sirens Outlet YM INC
02.2013 - 11.2018
- Received payments for products and issued receipts.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Built relationships with customers to encourage repeat business.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier/Stock Associate
Foot Locker Inc
11.2016 - 05.2018
- Operated cash register, collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Processed and packaged stock items for customer purchases.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained stockroom records and generated reports for management.
- Picked and packed order items.
Server
Paramount Event Space
06.2015 - 07.2016
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Set up banquet tables and chairs based on event requirements.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Education
High School Diploma -
Monsignor Fraser College - Isabella Campus
Toronto, ON05.2018
Skills
- Business Development
- Customer Service and Satisfaction
- Staff Supervision
- Reliable
- Recruiting and Interviewing
- Networking abilities
- Managing Multiple Priorities
- Team Player
Languages
English
Native or Bilingual
Spanish
Professional Working
Portuguese
Professional Working
Timeline
Assistant Manager
Foot Locker Inc
05.2018 - Current
Cashier/Stock Associate
Foot Locker Inc
11.2016 - 05.2018
Server
Paramount Event Space
06.2015 - 07.2016
Cashier
Sirens Outlet YM INC
02.2013 - 11.2018
High School Diploma -
Monsignor Fraser College - Isabella Campus
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