Emily Clayton
Edmonton,AB
Summary
Dedicated and reliable team player with a strong work ethic and a proven ability to adapt in fast-paced, high-pressure environments. Known for consistently showing up on time, supporting team goals, and maintaining a positive, can-do attitude. Quick to learn new tasks, flexible in handling shifting priorities, and committed to delivering high-quality service with professionalism and integrity.
Overview
4
4
years of professional experience
Work History
Server
The New Fronteir
01.2025 - 09.2025
- Provided high-quality table service in a dual-setting environment: full-service daytime restaurant and high-volume nightclub on weekends.
- Took food and beverage orders accurately and delivered timely service in a fast-paced, customer-focused atmosphere.
- Adapted service style to suit daytime family dining and high-energy nightlife, maintaining professionalism and guest satisfaction in both.
Server
The Zoo
05.2023 - 03.2024
- Greeted guests promptly and professionally, providing exceptional table service in a high-energy nightclub environment.
- Took accurate food and drink orders, relaying them efficiently to the bar and kitchen staff.
- Served cocktails, bottle service, and VIP packages with speed and precision while maintaining responsible alcohol service practices.
- Ensured guest satisfaction by checking in regularly and responding quickly to requests or concerns.
- Managed multiple tables and high guest volume during peak hours while maintaining top-tier service standards.
- Maintained cleanliness and organization of assigned sections, including tables, trays, and service stations.
- Handled cash, credit card transactions, and tabs accurately using POS systems.
Sales Manager
The Aquisition Group
11.2021 - 03.2023
- Recruit, hire, train, and mentor sales staff.
- Set individual and team sales targets.
- Motivate team members to achieve sales goals.
- Conduct regular performance reviews and provide coaching or corrective action as needed.
- Build and maintain strong, long-lasting customer relationships.
- Handle key accounts or high-value customers.
- Resolve customer complaints and ensure high levels of customer satisfaction.
Skills
- Strong work ethic
- Exceptional customer service
- Food & Beverage Knowledge
- Multitasking in High-Volume Settings
- Knowledge of Alcohol Serving Laws
Timeline
Server
The New Fronteir
01.2025 - 09.2025
Server
The Zoo
05.2023 - 03.2024
Sales Manager
The Aquisition Group
11.2021 - 03.2023
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