Summary
Overview
Work History
Education
Certification
References
Timeline
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Emily Christensen

Victoria,BC

Summary

Energetic waitress with extensive experience in high-demand environments. Proven ability to manage multiple tables simultaneously while maintaining accuracy and efficiency. Strong memorization skills complemented by exceptional interpersonal abilities. Committed to fostering positive relationships with customers and team members.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Waitress /Assistant Bartender

Point Group Hospitality, Coastal Cookery & Costa Del Sol
Powell River, British Columbia
09.2022 - 04.2025
  • Circulated within assigned areas to assess and address customer needs
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Collaborated with team members during busy periods to ensure efficient delivery of services.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.

Waitress / Lead Key Holder

Magpies Diner
Powell River, British Columbia
07.2021 - 09.2022
  • Opened and closed the front of house, and assisted in general housekeeping to maintain the restaurant's image.
  • Communicated daily specials to customers.
  • Presented menus to patrons, answered questions about menu items, and made recommendations.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Developed positive relationships with regular customers.

Sales Associate

Pet Valu
Powell River, British Columbia
11.2017 - 09.2021
  • Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
  • Maintained the cleanliness of the store environment, including floors, windows, and displays.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales, and move overstock items.
  • Upsold additional items based on customer interests and needs.
  • Engaged customers in friendly, professional dialogue to determine their needs.
  • Cared for in-store animals.

Education

High School Diploma -

Brooks Secondary
Powell River, BC
06-2015

Certification

  • Certifications : Serving It Right. Certification ID 2052112, Food Safe Level 1, Drivers License Class 7.
  • Skills : Menu knowledge, Sales Techniques, Team Collaboration, High Volume Dining.
  • Interests : Hiking & Nature Walks, Travel, Cooking, Home Decor.

References

References available upon request.

Timeline

Waitress /Assistant Bartender

Point Group Hospitality, Coastal Cookery & Costa Del Sol
09.2022 - 04.2025

Waitress / Lead Key Holder

Magpies Diner
07.2021 - 09.2022

Sales Associate

Pet Valu
11.2017 - 09.2021

High School Diploma -

Brooks Secondary
Emily Christensen