Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Harper

Vacaville

Summary

Flexible hard worker ready to learn and contribute to team success.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Cordial Patient Access Representative with extensive track record of successfully handling busy medical office tasks to serve diverse populations. Career-minded and organized professional skillful in maintaining patient accounts, arranging immediate medical care and verifying insurance claims. Familiar with medical and clinical terminology coupled with proficiency in MS Office.

Patient Access Representative with background in managing patient admissions, insurance verification, and scheduling appointments. Possess strong communication skills to professionally interact with patients, families, and healthcare professionals. Demonstrated ability to maintain confidentiality while providing high-quality customer service. Notable contributions include improving workflow efficiency and reducing patient wait times.

Overview

10
10
years of professional experience
2014
2014
years of post-secondary education

Work History

Patient Access Representative

Sutter Health
Vallejo
08.2016 - Current
  • Facilitated patient registration and appointment scheduling for diverse healthcare services.
  • Verified insurance eligibility and benefits through various health plan portals.
  • Assisted patients with completing necessary forms and documentation efficiently.

Education

Vacaville High School
Vacaville, CA

Skills

  • Patient registration
  • Insurance verification
  • Appointment scheduling
  • Form completion assistance
  • Healthcare software
  • Customer service
  • Patient advocacy
  • Billing support
  • Healthcare compliance
  • Effective communication
  • Attention to detail
  • Problem solving
  • Time management
  • Team collaboration
  • Registration and admissions
  • Strong empathy
  • Conflict resolution
  • Eligibility determination
  • Money handling
  • Scheduling diagnostic procedures
  • Records maintenance
  • Data entry
  • Insurance company billing
  • Quality assurance
  • Registration management

Timeline

Patient Access Representative

Sutter Health
08.2016 - Current

Vacaville High School
Emily Harper