Overview
Work History
Education
Skills
Timeline
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Emily Cheng

Calgary,AB

Overview

13
13
years of professional experience

Work History

Manager

Coco Espresso
11.2018 - 12.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Waitress

Triple Way F&B Group - Ryo Zan Paku
10.2014 - 10.2018
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Shop Assistant

7-Eleven
06.2011 - 08.2012
  • Streamlined store operations with effective inventory management and restocking practices.
  • Reduced wait times by efficiently processing transactions at the cash register.
  • Assisted customers in locating items, ensuring a positive shopping experience.

Education

Business

Hong Kong Institute of Vocational Education(KT)
06.2014

Lok Sin Tong Yu Kan Hing Secondary School
07.2013

Skills

  • Language Skills: Cantonese, English, Mandarin
  • Computer Skills: MS office- Word Office,Power Point,Excel

Timeline

Manager

Coco Espresso
11.2018 - 12.2023

Waitress

Triple Way F&B Group - Ryo Zan Paku
10.2014 - 10.2018

Shop Assistant

7-Eleven
06.2011 - 08.2012

Business

Hong Kong Institute of Vocational Education(KT)

Lok Sin Tong Yu Kan Hing Secondary School

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Emily Cheng