Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emily Chafe

Fort McMurray

Summary

Experienced with patient care coordination, appointment scheduling, and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of billing procedures and insurance verification, contributing to well-managed medical office environment.

Overview

5
5
years of professional experience

Work History

Medical Office Assistant

Day Spring Medical Clinic
04.2025 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Processed medical insurance claims and payments.
  • Used CHR to schedule appointments for doctor visits and procedures.
  • Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.

Receptionist

Achieve Wellness Spa
10.2022 - 03.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.

Sales Associate

Spirit Halloween
08.2022 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Restaurant Hostess

Earls/Keg
08.2020 - 05.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Holy Trinity Catholic High School
Fort McMurray, AB
06-2022

Skills

  • Multitasking and organization
  • Computer skills
  • Problem-solving
  • Medical reception
  • Attention to detail
  • Data entry
  • Medical terminology
  • Insurance verification
  • Office administration
  • Managing patient records
  • Phone and email etiquette
  • Appointment coordination

Languages

English

Timeline

Medical Office Assistant

Day Spring Medical Clinic
04.2025 - Current

Receptionist

Achieve Wellness Spa
10.2022 - 03.2025

Sales Associate

Spirit Halloween
08.2022 - 11.2023

Restaurant Hostess

Earls/Keg
08.2020 - 05.2022

High School Diploma -

Holy Trinity Catholic High School

Similar Profiles

CREATE PROFILE
Emily Chafe