Emily Carroll
Chelmsford,ON
Summary
Compassionate and detail-oriented massage therapy graduate, currently in the process of CMTO registration. Trained in client assessment, rehabilitation support, and patient-centered care. Skilled at maintaining confidentiality and professionalism, with a commitment to fostering a welcoming, and supportive environment for clients.
Overview
8
8
years of professional experience
Work History
Key Holder
Pseudio
Sudbury, ON
05.2023 - Current
- Open and close the store independently, including cash reconciliation and securing merchandise.
- Provide leadership and support to sales associates during shifts.
- Process cash, debit, and credit transactions accurately and efficiently.
- Handle customer inquiries, concerns, and returns professionally to ensure a positive experience.
- Assist with visual merchandising, and maintain store presentation standards.
- Manage stock replenishment and monitor inventory levels.
- Ensure compliance with company policies and loss prevention procedures.
Medical Receptionist
Boreal Family Medicine
Sudbury, ON
07.2018 - 09.2022
- Greeted patients professionally, and managed front-desk operations in a busy medical setting.
- Scheduled, confirmed, and managed patient appointments using electronic medical records (EMR) systems.
- Answered multi-line phones and directed calls appropriately to physicians, nurses, and staff.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Maintained organized patient records to ensure easy access for medical staff.
- Coordinated with healthcare providers to facilitate smooth patient flow during visits.
Education
Some College (No Degree) - Massage Therapy
Cambrian College of Applied Arts And Technology
Greater Sudbury04-2025
High School Diploma -
École Secondaire Catholique Champlain
Chelmsford, ON06-2021
Skills
- Client assessment and professional communication
- Appointment scheduling and time management
- Patient confidentiality and privacy compliance
- Electronic medical records (EMR) proficiency
- Front desk and administrative operations
- Organization and multitasking in fast-paced clinical settings
- Attention to detail and accurate documentation
- Client-centered care with attention to individual needs
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Affiliations
Horseback riding
References
References available upon request.
Timeline
Key Holder
Pseudio
05.2023 - Current
Medical Receptionist
Boreal Family Medicine
07.2018 - 09.2022
Some College (No Degree) - Massage Therapy
Cambrian College of Applied Arts And Technology
High School Diploma -
École Secondaire Catholique Champlain