Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Cabrera

San Jose

Summary

High-energy host skilled at welcoming guests, maintaining entrances and balancing server loads. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Highly skilled Server experienced in maintaining communication while working closely with servers, hosts and managers. As well as providing exceptional customer service by completing special requests.

Overview

5
5
years of professional experience

Work History

Server

Heritage Pub and Chop House
Los Gatos, CA
09.2025 - Current
  • Delivered exceptional customer service in high-pressure dining environment.
  • Coordinated with kitchen staff to ensure timely and accurate food delivery.
  • Managed multiple tables, prioritizing guest needs to enhance dining experience.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Fogo de Chao
11.2022 - 08.2025
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to high volume of daily customers.

Busser

Fogo de Chao
01.2022 - 11.2022
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.

Hostess

Fogo de Chao
07.2021 - 01.2022
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Dessert Decorator

Fogo de Chao
02.2021 - 07.2021
  • Placed finished products on display in a visually appealing manner.

Education

Bachelor of Science - Accounting And Finance

San Jose State University
San Jose, CA
05-2028

Skills

  • Customer Service
  • Order Taking
  • Guest Engagement
  • Workplace Safety
  • Willingness to Learn
  • Social skills
  • Food running
  • Turning tables
  • Time management
  • Clear communication

Timeline

Server

Heritage Pub and Chop House
09.2025 - Current

Server

Fogo de Chao
11.2022 - 08.2025

Busser

Fogo de Chao
01.2022 - 11.2022

Hostess

Fogo de Chao
07.2021 - 01.2022

Dessert Decorator

Fogo de Chao
02.2021 - 07.2021

Bachelor of Science - Accounting And Finance

San Jose State University
Emily Cabrera