Emily Brown
Winnetka
Summary
Dynamic Behavior Therapist with a proven track record at Inclusive Education & Community Partnership, excelling in data collection and client support. Adept at crisis intervention and fostering positive environments, I leverage strong communication skills to enhance learning outcomes and ensure client satisfaction. Passionate about individualized treatment planning and behavioral support. Motivated professional focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.
Overview
6
6
years of professional experience
Work History
Behavior Therapist
Inclusive Education & Community Partnership
Los Angeles
09.2023 - 11.2024
- Collected, recorded, and summarized data on observable client behavior.
- Supported client in school activities through direct assistance.
- Provided hands-on help with classwork to enhance learning outcomes.
- Delivered emotional support to foster a positive environment for the client.
- Reinforced focus when the client became off task.
- Responded promptly to medical emergencies involving the client.
Barista Shift Supervisor
Steamhousecoffee
Livermore
11.2022 - 04.2023
- Processed customer orders efficiently at the register.
- Addressed customer inquiries regarding menu items.
- Prepared food and beverages promptly to meet service standards.
- Executed daily food preparation tasks at shift start.
- Maintained cleanliness and organization in food and lobby areas.
- Distributed tips fairly among team members.
- Balanced cash register at end of each shift.
Shift Supervisor
Kodiak Keto
Livermore
10.2021 - 04.2022
- Greeted customers upon arrival to create welcoming atmosphere.
- Processed orders and handled transactions at register efficiently.
- Checked out market items and bagged purchases promptly.
- Prepared food and beverages for customers in a timely manner.
- Maintained cleanliness of environment to meet health standards.
- Answered customer inquiries with accurate information and efficiency.
- Restocked retail floor regularly to ensure product availability.
- Assisted manager with inventory management and vendor relations.
Checkout Advocate
Target
Livermore
03.2019 - 06.2021
- Greeted guests to establish a welcoming atmosphere.
- Assisted customers with needs and inquiries to enhance satisfaction.
- Processed transactions efficiently, including ringing up purchases and bagging items.
- Completed assigned tasks promptly to maintain operational flow.
- Communicated effectively with team members and supervisors for seamless collaboration.
- Maintained punctuality and professionalism by arriving on time in appropriate attire with a positive attitude.
Intern
Arroyo Seco Elementary School
Livermore
08.2018 - 06.2019
- Accumulated over 180 hours of classroom experience supporting student learning.
- Identified and assessed individual needs of students to tailor educational approaches.
- Assisted teacher in preparing instructional materials for diverse learning activities.
- Developed lesson plans weeks in advance to ensure organized delivery.
- Maintained proper safety and health measures throughout educational activities.
- Designed engaging bulletin boards showcasing student achievements and creativity.
Education
High School Diploma -
Livermore High School
Livermore, CA06-2020
Associate of Science - Addiction Studies
LA Pierce Community College
Canoga Park, CASkills
- Data collection
- Behavior analysis
- Crisis intervention
- Client support
- Educational assistance
- Emotional support
- Reinforcement procedures
- Maintain records
- Adaptability
- Problem-solving
- Observation
- Customer service
- Team collaboration
- Communication skills
- Time management
- Inventory management
- Lesson planning
- Organizational skills
- Conflict resolution
- Behavioral skills training
- Client goal planning
- Individualized treatment planning
- Behavioral support plans
- Cash handling
- Food safety
- Team leadership
- Effective communication
- Task prioritization
- Active listener
- Teamwork
- Cleanliness
- Espresso machine operation
- Cold Drink Preparation
- Multitasking capacity
- Supply restocking
- Food running
- Front counter maintenance
- Positive attitude
- Customer satisfaction
- Menu memorization
- Recipe adherence
- Fast paced environment adaptability
- Coffee brewing
- Reliability
- Front of house operations
Affiliations
- Reading
- Golf
- Nature hikes
References
References available upon request.
Timeline
Behavior Therapist
Inclusive Education & Community Partnership
09.2023 - 11.2024
Barista Shift Supervisor
Steamhousecoffee
11.2022 - 04.2023
Shift Supervisor
Kodiak Keto
10.2021 - 04.2022
Checkout Advocate
Target
03.2019 - 06.2021
Intern
Arroyo Seco Elementary School
08.2018 - 06.2019
High School Diploma -
Livermore High School
Associate of Science - Addiction Studies
LA Pierce Community College
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