Emily Bowyer
Fernie
Summary
Adept at enhancing team performance and guest satisfaction, I leveraged strong work ethic and exceptional customer service at Island Lake Lodge to elevate dining experiences. Skilled in cash handling and guest engagement, I consistently improved service efficiency and quality, showcasing my ability to drive results and foster positive environments.
Overview
12
12
years of professional experience
Work History
Server
Island Lake Lodge
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Production Manager
Brekkie Frowny Productions Ltd
01.2023 - 11.2023
- Established clear performance expectations to drive accountability and results.
- Analyzed workflows for enhanced efficiency and reduced waste.
- Coordinated cross-departmental efforts to achieve project milestones.
- Developed comprehensive production schedules by aligning resources and priorities.
Post Production Coordinator
Leeway Films
09.2022 - 11.2023
- Enhanced team collaboration and communication through regular meetings and progress updates.
- Assisted in training junior team members on best practices in post-production workflows and tools while providing ongoing guidance throughout their growth within the company.
- Facilitated smooth transitions from pre-production to post-production by closely collaborating with directors, producers, and editors throughout the process.
- Streamlined post-production processes by implementing efficient project management strategies.
Directors Assistant
Revolution Films Ltd
12.2020 - 02.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
Post Production Coordinator
Yoma Ltd
10.2021 - 12.2022
- Enhanced team collaboration and communication through regular meetings and progress updates.
- Assisted in training junior team members on best practices in post-production workflows and tools while providing ongoing guidance throughout their growth within the company.
- Streamlined post-production processes by implementing efficient project management strategies.
Baker
Crave Cake Co
03.2020 - 07.2021
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Swimming Teacher
Woodlands Leisure Centre
07.2017 - 03.2020
- Managed equipment inventory, ensuring availability of necessary tools for effective instruction while minimizing costs associated with replacements or repairs.
- Reduced class disruptions by effectively managing classroom behavior and addressing individual needs.
- Expanded knowledge of current aquatic teaching methodologies through regular professional development opportunities.
- Increased student retention with engaging, age-appropriate teaching methods and activities.
Lifeguard
Town Close School
07.2016 - 02.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
Rowing Coach
Norwich School
09.2014 - 07.2016
- Enhanced athlete''s technical skills by providing constructive feedback and personalized coaching during practice sessions.
- Improved team performance by developing and implementing customized training programs tailored to individual athlete needs.
- Increased athletes'' mental resilience by incorporating sports psychology techniques into training sessions, fostering a growth mindset and improved selfconfidence.
- Coordinated travel logistics for team competitions including transportation, accommodations, meals ensuring seamless trip experiences for athletes and coaching staff.
Shop Assistant
Cromer Gift Shop
06.2013 - 09.2014
- Processed inventory shipments for timely restocking of shelves.
- Handled transactions to ensure smooth and accurate checkout process.
- Increased sales opportunities with clear product recommendations.
Education
High School Diploma -
Easton College
Norwich, UK06-2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Island Lake Lodge
11.2023 - Current
Production Manager
Brekkie Frowny Productions Ltd
01.2023 - 11.2023
Post Production Coordinator
Leeway Films
09.2022 - 11.2023
Post Production Coordinator
Yoma Ltd
10.2021 - 12.2022
Directors Assistant
Revolution Films Ltd
12.2020 - 02.2023
Baker
Crave Cake Co
03.2020 - 07.2021
Swimming Teacher
Woodlands Leisure Centre
07.2017 - 03.2020
Lifeguard
Town Close School
07.2016 - 02.2018
Rowing Coach
Norwich School
09.2014 - 07.2016
Shop Assistant
Cromer Gift Shop
06.2013 - 09.2014
High School Diploma -
Easton College
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