Emily Bowyer
Fernie
Summary
Adept at enhancing team performance and guest satisfaction, I leveraged strong work ethic and exceptional customer service at Island Lake Lodge to elevate dining experiences. Skilled in cash handling and guest engagement, I consistently improved service efficiency and quality, showcasing my ability to drive results and foster positive environments.
Overview
12
12
years of professional experience
Work History
Server
Island Lake Lodge
Fernie, BC
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Production Manager
Brekkie Frowny Productions Ltd
London, UK
01.2023 - 11.2023
- Established clear performance expectations to drive accountability and results.
- Analyzed workflows for enhanced efficiency and reduced waste.
- Coordinated cross-departmental efforts to achieve project milestones.
- Developed comprehensive production schedules by aligning resources and priorities.
Post Production Coordinator
Leeway Films
London, UK
09.2022 - 11.2023
- Enhanced team collaboration and communication through regular meetings and progress updates.
- Assisted in training junior team members on best practices in post-production workflows and tools while providing ongoing guidance throughout their growth within the company.
- Facilitated smooth transitions from pre-production to post-production by closely collaborating with directors, producers, and editors throughout the process.
- Streamlined post-production processes by implementing efficient project management strategies.
Directors Assistant
Revolution Films Ltd
London, UK
12.2020 - 02.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
Post Production Coordinator
Yoma Ltd
London, UK
10.2021 - 12.2022
- Enhanced team collaboration and communication through regular meetings and progress updates.
- Assisted in training junior team members on best practices in post-production workflows and tools while providing ongoing guidance throughout their growth within the company.
- Streamlined post-production processes by implementing efficient project management strategies.
Baker
Crave Cake Co
Cromer, UK
03.2020 - 07.2021
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Swimming Teacher
Woodlands Leisure Centre
Upper Sheringham, UK
07.2017 - 03.2020
- Managed equipment inventory, ensuring availability of necessary tools for effective instruction while minimizing costs associated with replacements or repairs.
- Reduced class disruptions by effectively managing classroom behavior and addressing individual needs.
- Expanded knowledge of current aquatic teaching methodologies through regular professional development opportunities.
- Increased student retention with engaging, age-appropriate teaching methods and activities.
Lifeguard
Town Close School
Norwich, UK
07.2016 - 02.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
Rowing Coach
Norwich School
Norwich, UK
09.2014 - 07.2016
- Enhanced athlete''s technical skills by providing constructive feedback and personalized coaching during practice sessions.
- Improved team performance by developing and implementing customized training programs tailored to individual athlete needs.
- Increased athletes'' mental resilience by incorporating sports psychology techniques into training sessions, fostering a growth mindset and improved selfconfidence.
- Coordinated travel logistics for team competitions including transportation, accommodations, meals ensuring seamless trip experiences for athletes and coaching staff.
Shop Assistant
Cromer Gift Shop
Cromer, UK
06.2013 - 09.2014
- Processed inventory shipments for timely restocking of shelves.
- Handled transactions to ensure smooth and accurate checkout process.
- Increased sales opportunities with clear product recommendations.
Education
High School Diploma -
Easton College
Norwich, UK06-2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Island Lake Lodge
11.2023 - Current
Production Manager
Brekkie Frowny Productions Ltd
01.2023 - 11.2023
Post Production Coordinator
Leeway Films
09.2022 - 11.2023
Post Production Coordinator
Yoma Ltd
10.2021 - 12.2022
Directors Assistant
Revolution Films Ltd
12.2020 - 02.2023
Baker
Crave Cake Co
03.2020 - 07.2021
Swimming Teacher
Woodlands Leisure Centre
07.2017 - 03.2020
Lifeguard
Town Close School
07.2016 - 02.2018
Rowing Coach
Norwich School
09.2014 - 07.2016
Shop Assistant
Cromer Gift Shop
06.2013 - 09.2014
High School Diploma -
Easton College