EMILY BAILEY
Laguna Niguel
Summary
Professional and dedicated server with a strong work ethic, currently at Salt Creek Grille, where I excelled in high-volume dining environments. Known for exceptional team collaboration and attention to detail, I effectively trained new staff and enhanced customer experiences, ensuring satisfaction and efficiency during peak service times.
Overview
7
7
years of professional experience
Work History
Server
Salt Creek Grille
Dana Point
06.2024 - Current
- Provided exceptional service to high volume of daily customers.
- Trained new servers on restaurant procedures and customer service standards.
- Supported team members during busy service periods to enhance efficiency.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Bloom Restraunt & Bar
San Juan Capistrano
12.2022 - 07.2024
- Assisted guests with menu selections and food recommendations
- Handled customer inquiries and resolved concerns promptly and professionally.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
Mother's Market and Kitchen
Huntington Beach
12.2021 - 11.2022
- Memorized over 30 menu items and rotating specials in order to give recommendations to guests.
- I trained new employees on how to use a point-of-sale system and input custom orders.
- Prepared drinks for guests, ran food, and bussed tables.
- I handled the entire restaurant as one server. (Up to 15 tables) while processing DoorDash/to-go orders in a timely manner.
Sales Associate
Engineer Toys
Newport Coast
08.2020 - 12.2021
- Contributed ideas for promotional displays to attract customer interest.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained inventory levels and organized product displays effectively.
Host
Islands Restaurant
Huntington Beach
01.2019 - 11.2020
- Managed reservation system to optimize seating arrangements.
- Answered phone inquiries to schedule and confirm reservations.
- Greeted and welcomed guests with a friendly demeanor.
- Assisted in training new hosts on customer service standards.
- Collaborated with team members to ensure smooth restaurant operations.
Education
High School -
Huntington Beach High School
Huntington Beach01.2020
Skills
- Team collaboration
- Time management
- Strong work ethic
- Outgoing
- Positive attitude
- Attention to detail
- High volume dining
Timeline
Server
Salt Creek Grille
06.2024 - Current
Server
Bloom Restraunt & Bar
12.2022 - 07.2024
Server
Mother's Market and Kitchen
12.2021 - 11.2022
Sales Associate
Engineer Toys
08.2020 - 12.2021
Host
Islands Restaurant
01.2019 - 11.2020
High School -
Huntington Beach High School