Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily MacDonald

Pembroke,ON

Summary

I am a driven worker with extensive comprehension of social justice issues and the systems that impact disadvantaged communities. I am enthusiastic about creating and leading initiatives to assist both communities and individuals in need. As an advocate, I strive to form strategic alliances, represent marginalized individuals, and promote change for the betterment of our community.

Overview

8
8
years of professional experience

Work History

Nail Technician

Polished By Pembroke Nails
02.2016 - Current
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Communicated effectively with management concerning important customer issues.
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.

Cashier and Cosmetics

Rexall Pharma Plus
08.2015 - 09.2017
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Social Service Worker

Algonquin College
Pembroke, ON
05.2025

High School Diploma -

General Panet Highschool
Petawawa, ON
06.2014

Skills

  • CPR, First Aid, AED
  • Conflict Resolution
  • Cooperative
  • Efficient Under Pressure
  • Analytical Thinking
  • Compassionate
  • MS Office
  • Interpersonal Communication
  • Team Collaboration
  • Active Listening
  • Attention to Detail
  • Customer Service

Timeline

Nail Technician

Polished By Pembroke Nails
02.2016 - Current

Cashier and Cosmetics

Rexall Pharma Plus
08.2015 - 09.2017

Social Service Worker

Algonquin College

High School Diploma -

General Panet Highschool
Emily MacDonald