Emily Amaral
Oro Medonte
Summary
Proven multitasker and team player, excelled at Charisma Hair Studio by enhancing client satisfaction and boosting revenue through upselling. Skilled in hygiene and food safety, demonstrating strong safety understanding across roles. Achieved significant customer loyalty by resolving complaints efficiently, showcasing exceptional problem-solving and interpersonal skills.
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
9
9
years of professional experience
Work History
Jr Hair Stylist
Charisma Hair Studio
07.2023 - 01.2025
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Contributed to team success by supporting fellow stylists during peak hours or when faced with challenging tasks.
- Boosted salon revenue through upselling additional services and retail products to clients.
- Supported marketing efforts by participating in photoshoots showcasing the salon''s diverse offerings.
Assistant Manager
Perfumes 4U
10.2019 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Server
East Side Mario's Restaurant
06.2016 - 05.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Key Holder
Stars Men's Shops
05.2017 - 03.2018
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Education
Occupational Health And Safety Management
Mohawk College of Applied Arts And Technology
Hamilton, NoneHairstyling
Georgian College of Applied Arts And Technology
Barrie, None09.2023
Skills
- Hygiene and food safety
- Safety understanding
- Safety measures and policies
- Safety and Sanitation Knowledge
Languages
English
Native or Bilingual
Timeline
Jr Hair Stylist
Charisma Hair Studio
07.2023 - 01.2025
Assistant Manager
Perfumes 4U
10.2019 - 03.2020
Key Holder
Stars Men's Shops
05.2017 - 03.2018
Server
East Side Mario's Restaurant
06.2016 - 05.2019
Occupational Health And Safety Management
Mohawk College of Applied Arts And Technology
Hairstyling
Georgian College of Applied Arts And Technology
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