Emily Alexander
Ottawa,Canada
Summary
Second-year Bachelor of Social Sciences student with over six years of experience in customer service. Demonstrate strong oral communication, teamwork, and efficiency in fast-paced environments, contributing to exceptional customer satisfaction and operational success.
Overview
9
9
years of professional experience
Work History
Server
Lavender Grill & Lounge
Ottawa, Ontario
05.2025 - Current
Gained experience in high-pressure, professional restaurant environments as a server.
Acquired hosting and barback skills to enhance operational efficiency.
Developed thorough understanding of fast-paced downtown restaurant dynamics.
Collaborated with team members to ensure seamless service and customer satisfaction.
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely meal preparation.
Server
Dari Isle Drive In
Minnedosa, Manitoba
04.2017 - 01.2023
Processed cash transactions and provided prompt service to enhance customer experience during shifts.
Ensured cleanliness and organization in work areas to promote a safe and welcoming environment.
Cultivated leadership skills through active team collaboration and responsibility delegation.
Education
Bachelor of Social Sciences - Sociology
University of Ottawa
Ottawa, ON04-2028
Skills
Serving experience
Barista skills
Cash handling
Customer service and support
Problem solving
Communication skills
Volunteer Experience
Volunteered in my hometowm to filling sandbags for a week to help reduce water damage during a state of emergency caused by a devastating flood.
Timeline
Server
Lavender Grill & Lounge
05.2025 - Current
Server
Dari Isle Drive In
04.2017 - 01.2023
Bachelor of Social Sciences - Sociology
University of Ottawa