Hi, I’m
Emily Aguirre
Hesperia,CA
Summary
Enthusiastic employee eager to contribute to team success through hard work with a strong-attention to detail and excellent organizational skills. Clearly focused on maintaining efficient and accurate operations. Complete understanding of office operations and important relationship with customers. Motivated to learn, grow and excel. Prepared to offer my experience in a challenging new role.
Overview
6
years of professional experience
1
Certification
Work History
Victor Valley College
Office Assistant- Multicultural Center
03.2024 - Current
Job overview
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Input data into spreadsheets and databases using Microsoft and Google.
- Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
Miracle-Ear
Patient Care Coordinator
05.2022 - 11.2023
Job overview
- Support office staff through consistent communication and efficient clerical support.
- Maintain confidentiality using HIPPA compliance.
- Proactive management of record and elimination of redundancy for easy utilization and retrieval.
- Produce high-quality documents for patient's and administrative managers using Google apps or Microsoft Office.
- Greet incoming patient's professionally and provide friendly, knowledgeable assistance.
- Answer telephone calls to field inquiries from Patient's, Doctors and various other callers seeking information.
- Provide quality clerical support to staff through data entry, document management, email correspondence and overseeing operation of office equipment.
- Respond to requests for information from current and new patients by providing paper or digital documents.
- Manage office inventory by restocking supplies and submitting budget request forms.
Victor Valley College
Rambassador
05.2020 - 01.2021
Job overview
- Facilitated student enrollment by providing accurate and timely information.
- Aided recruitment efforts, assisting potential students in understanding admissions process.
- Answered questions from visitors and potential students about college life.
- Developed in-depth knowledge of Victor Valley College resources and services and promoted to prospective and current students.
- Produced and distributed posters for future events hosted over zoom.
- Led students in matriculation process for college enrollment.
- Attended and created zoom meeting with high school counselors and students.
- Tracked important student information in excel spreadsheets.
Hesperia Recreation And Park District
Lake Assistant
08.2018 - 06.2022
Job overview
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Developed and maintained filing systems to facilitate easy access to information.
- Monitored and ordered supplies and materials to keep store well stocked.
- Completed daily logs for management review.
- Trained employees on office policies and procedures.
- Completed weekly cash deposits and change as needed.
Education
Victor Valley CollegeVictorville, CA
No Degree from Psychology
08.2024
Oak Hills High SchoolOak Hills, CA
High School Diploma
05.2019
Skills
- Administrative support
- Punctual and Hardworking
- Team collaboration
- Communication
- Problem resolution
- Digital file management
- Data Entry
- Customer Service
- Medical Terminology
- Attention to Detail
- Organization and Time Management
- Flexible and Adaptable
Certification
- English
- Spanish
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