Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emily Acenas

145 Sunbank Lane, SE Calgary

Summary

I am actively looking for a permanent, full-time position that is in line with my graduate course, Medical Office Assistant. I am compassionate toward the customer and willing to exert more effort for the success of services. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively,unsupervised, and quickly mastering new skills. Willing to be a cross-trained and highly motivated employee with a desire to take on new challenges.

Overview

5
5
years of professional experience

Work History

Server and Bartender

Chill Billiards
01.2024 - Current
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Food and Beverage Server

Padmanadi Asian Vegan Restaurant
09.2023 - 04.2024
  • Followed strict standards for food handling and safety, minimizing risks to customers
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
  • Calculated charges, issued table checks, and collected payments from customers.

Dietary Aide

Aramark
05.2023 - 09.2023
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations
  • Served meals to residents in accordance with established schedules and dietary procedures
  • I followed all food safety regulations while preparing meals for patients.

Human Resource Assistant

JG Heavy Equipment Parts Center
11.2021 - 12.2022
  • Assists in recruiting potential employees, updating records and processing some necessary documents for employees
  • Tracked various statistics and kept detailed records to support human resources department
  • Filed paperwork, sorted, and delivered mail and maintained office organization.

Paid Trainee - Resort Host, Server and Bartender

GOCO Hospitality
09.2019 - 10.2020
  • Handled basic issues and problems under direct supervision, escalating more complex issues to appropriate staff
  • Adhered to corporate data confidentiality rules, mitigating breaches
  • Set a positive tone for the entire dining experience as the first point of contact for incoming guests.

Education

Certificate - Medical Office Assistant: Business Administration

Bow Valley College
Calgary, Alberta
04.2024

Bachelor of Science - Hotel and Restaurant Management

Bukidnon State University
05.2017

Skills

  • EMR: ACCURO
  • Microsoft: Word, PowerPoint, Excel, Publisher
  • Time management
  • Written and Verbal Communication
  • Phone and Email Etiquette
  • Computer Literacy
  • Cleaning and Sanitizing
  • Task Prioritization
  • Attention to Detail
  • Detail-Oriented
  • Customer Service
  • Point of sale operation
  • ProServe Certified
  • Alberta Food Safety Certification
  • Multitasking and Organization
  • Check Payment Processing

References

Ericson Madera | Lab Assistant, Albeta Precision Laboratories |+1 403 383 9578

Lalaine Gan | Hospitality Manager, Aramark- Providence Care Centre | +1 403 614 1395

Maya Paramitha | Restaurant Manager, Padmanadi Vegan Restaurant | +1 587 785 5448

Timeline

Server and Bartender

Chill Billiards
01.2024 - Current

Food and Beverage Server

Padmanadi Asian Vegan Restaurant
09.2023 - 04.2024

Dietary Aide

Aramark
05.2023 - 09.2023

Human Resource Assistant

JG Heavy Equipment Parts Center
11.2021 - 12.2022

Paid Trainee - Resort Host, Server and Bartender

GOCO Hospitality
09.2019 - 10.2020

Certificate - Medical Office Assistant: Business Administration

Bow Valley College

Bachelor of Science - Hotel and Restaurant Management

Bukidnon State University
Emily Acenas