Emilio Moubayed
Maple,ON
Summary
Territory Sales Representative driven to create new customers within short amount of time. Motivated to generate and increase sales while delivering top-notch customer care. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.
Strength in negotiations & Excellent interpersonal and time management skills. Diligent and forward-thinking professional with organized and competitive nature focused on always growing customer base and increasing revenue numbers. Persuasive communication style, strategic planning strength and top conflict resolution strengths.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Inside Sales Account Representative
VITRAN
03.2021 - Current
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Used CRM software to maintain detailed contact logs and account records.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Answered customers' questions regarding products, prices and availability.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
Customer Service Representative
VITRAN
10.2019 - 03.2021
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Project Manager
BMS Studio
03.2018 - 11.2019
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Collaborated with performers and producers to determine and achieve desired sound for production.
- Wrote and arranged multiple musical tracks in an original style.
- Mixed and mastered vocal arrangements and music compositions, and optimized songs and albums.
- Maintained and repaired sound equipment.
- Separated instruments, vocals and peripheral sounds and mixed during post-production stage.
- Worked with video editors to synchronize audio with video segments.
Marketing Coordinator
Rammit Records Inc
07.2017 - 02.2018
- Organized marketing and proposal strategy meetings.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Coordinated resources to craft marketing plans for product launches and events.
- Revitalized web content and social media profiles with new and interesting content.
- Created Contents & manage social media.
- Applied current editing and photography tools to tell great stories.
- Participated in creative meetings to assist in developing ideas and defining project deadlines.
- Edited videos for digital distribution by managing graphics, sound, music mix and color correction.
Audio Visual Technician
BB Blanc
04.2016 - 01.2017
- Adhered to safety protocols while installing projectors, displays and speakers.
- Monitored and repaired audio, video, control systems and video conferencing equipment.
- Performed various setups, tear downs and mixing for bands, weddings, and conferences.
- Performed sound quality checks and front-of-house mixing to maintain company sound system.
- Performed site surveys to determine and design appropriate setup and audio equipment needs for various types of live events.
Owner
Boogie Crew Entertainment
01.2005 - 05.2015
- Managed day-to-day business operations.
- Trained and developed team members to build human capital.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Execute daily operations to ensure high levels of productivity.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Organized performance stage schedules to facilitate event line-up.
- Prepared schedule guides for stage and sounds managers to facilitate production.
- Guided maintenance and stage crew by delivering information to formulate event set-up.
- Improved recreational programming based on feedback from customers and employees.
- Assigned work to staff, set schedules and motivated strong performance in key areas.
- Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
Education
Associate of Arts - Arts And Entertainment Management
Trebas Institute
Toronto, ON11.2018
Associate of Arts - Audio Visual
Academy of Technical Science & Cinematography
Lebanon 1998
Skills
- Persuasive negotiator
- Tenacious follow-up
- Superior organizational skills
- Expertise in cold calling
- Prospect qualification
- Goals and performance
- Cold Calling
- Client retention
- Fluent in English, French, Arabic
- Solution development
Timeline
Inside Sales Account Representative
VITRAN
03.2021 - Current
Customer Service Representative
VITRAN
10.2019 - 03.2021
Project Manager
BMS Studio
03.2018 - 11.2019
Marketing Coordinator
Rammit Records Inc
07.2017 - 02.2018
Audio Visual Technician
BB Blanc
04.2016 - 01.2017
Owner
Boogie Crew Entertainment
01.2005 - 05.2015
Associate of Arts - Arts And Entertainment Management
Trebas Institute
Associate of Arts - Audio Visual
Academy of Technical Science & Cinematography
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