Emilio Mejia
Ontario
Summary
Dedicated and results-driven Amazon fulfillment associate with extensive experience in operations, leadership, and problem-solving. Adept at managing high-performing teams, optimizing workflows, and ensuring compliance with safety and operational standards. Proven ability to train, mentor, and develop associates while fostering a positive and productive work environment. Skilled in inventory management, quality control, and cross-department collaboration to enhance efficiency. Bilingual in English and Spanish, with excellent communication, adaptability, and critical thinking skills. Committed to driving operational excellence and advancing within Amazon.
Overview
6
6
years of professional experience
Work History
FC Associate
LAX9 , RC SORT POC/ LEARNING AMBASSADOR
12.2020 - Current
- Daily operations for 60-90 associates, ensuring productivity and compliance
- Oversee RC Sort Department and lead shifts in the absence of Area Managers (AM) and Process Assistants (PA)
- Facilitate onboarding, training, and coaching for new and existing associates in Sort/
- UIS
- Provide APPT training and support cross-functional team initiatives
- Identify and escalate associate concerns while fostering a positive work environment
- Maintain productivity and safety through structured workflow processes.
FC Associate
AMAZON LAX, PROBLEM SOLVER
12.2020 - Current
- Identify, investigate, and resolve shipment and inventory issues using Amazon tools
- Troubleshoot and correct physical and virtual inventory discrepancies
- Train associates on best practices for safety, efficiency, and error reduction
- Collaborate with multiple departments to streamline processes and ensure operational success
- Certifications & Technical Skills
- Certified in Manual Sort/UIS Operations
- Proficient in Fluid Operations and Workflow Optimization
- Skilled in Jam Clearance and Advanced Problem-Solving
- Hands-on experience with Amazon Robotics and Inbound Dock Procedures
- Certified PIT Operator (RC/CR) and recognized Super User
- Designated Sort Learning Ambassador with expertise in associate training
- Experienced in Manual Palletize and Load Management for operational efficiency
Culinary Arts
Cafe 86 Kitchen & Warehouse
01.2019 - 11.2020
- Contributed ideas to expand a small business and improve operational efficiency
- Developed practical skills in food preparation, kitchen operations, and teamwork
- Implemented innovative strategies to enhance workflow efficiency and customer experience.
- Received constructive criticism gracefully from instructors, utilizing feedback to continuously enhance skillset.
Education
Associate Degree - Criminal Justice
MT. SAN ANTONIO COLLEGE
High School Diploma -
DON ANTONIO LUGO HIGH SCHOOL
05.2019
Skills
- Leadership & Team Management
- Process Improvement & Workflow Optimization
- Microsoft Office & Amazon Internal Systems
- Team Collaboration & Conflict Resolution
- Problem-Solving
- Adaptability & Time Management
- Effective Communication
Certifications And Technical Skills
- Certified in Manual Sort/UIS Operations
- Proficient in Fluid Operations and Workflow Optimization
- Skilled in Jam Clearance and Advanced Problem-Solving
- Hands-on experience with Amazon Robotics and Inbound Dock Procedures
- Certified PIT Operator (RC/CR) and recognized Super User UIS
- Designated Sort Learning Ambassador with expertise in associate training
- Experienced in Manual Palletize and Load Management for operational efficiency
Timeline
FC Associate
LAX9 , RC SORT POC/ LEARNING AMBASSADOR
12.2020 - Current
FC Associate
AMAZON LAX, PROBLEM SOLVER
12.2020 - Current
Culinary Arts
Cafe 86 Kitchen & Warehouse
01.2019 - 11.2020
High School Diploma -
DON ANTONIO LUGO HIGH SCHOOL
Associate Degree - Criminal Justice
MT. SAN ANTONIO COLLEGE
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