Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emilio Martinez

San Francisco,CA

Summary

I am a solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with people. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dental Assistant

Bright Now! Dental
09.2022 - Current
  • Models, Created dental impressions used for diagnostics, opposing models, and study casts to make crowns, bridges, and other dental prosthetics.
  • I cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts, and impressions.
  • Entered patient data into the computer system, adhering to strict privacy laws and maintaining a high level of accuracy.
  • Sterilized rooms and prepped equipment and instruments for 10–15 procedures daily.

Dental Assistant

Pacific Sky Dental
11.2021 - 08.2022
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Prepare patient x-rays and images for dentist review.
  • Assisted dentists, hygienists, and other personnel by handing out appropriate tools and supplies needed for procedures.
  • Educated patients on dental hygiene, pre-surgical instructions, and post-surgical care.

Customer Service Specialist

Nordstrom
01.2018 - 12.2019
  • I maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • I took payment information and other pertinent information, such as addresses and phone numbers, to place orders.
  • Clarified customer issues and determined the root cause of problems to resolve product or service complaints.
  • Comply with company policies and procedures by encouraging a positive and effective work environment among employees.

Education

High School Diploma -

Thornton High School
Daly City, CA
05.2018

Skills

Bilingual in Spanish and English

  • I am able to speak, write, and read in both languages

I am a

  • Visual Learner
  • Fast learner
  • Team player
  • Work well with others
  • Multitasking Abilities

Certification

  • CPR Certification
  • Affection Control Certification

Timeline

Dental Assistant

Bright Now! Dental
09.2022 - Current

Dental Assistant

Pacific Sky Dental
11.2021 - 08.2022

Customer Service Specialist

Nordstrom
01.2018 - 12.2019

High School Diploma -

Thornton High School

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Emilio Martinez