Summary
Overview
Work History
Education
Skills
Timeline
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Emilio Abad

Toronto,ON

Summary

Dedicated young professional with a fervent commitment to delivering exceptional customer service. Passionate about nature and promoting environmental awareness. Possesses valuable experience in the service industry. Committed to fostering positive experiences for clients while advocating for sustainability.

Overview

2
2
years of professional experience

Work History

Voluntary Guide

Jocotoco Nature Reserve
12.2021 - 08.2023
  • Guided small groups of tourists through Jocotoco Nature reserve explaining its importance for environment and providing information about local fauna, plants and natural resources
  • Maintained safety standards during excursions, resulting in zero accidents or incidents.
  • Raised awareness about the importance of natural ecosystems for the world

Volunteer

Brockton Boo Fest
10.2023 - 10.2023
  • Helped to complete final set up of the event stations by organizing tables, chairs, signs, etc.
  • Interacted with more than 100 attendees at the festival (families and children) by providing an excellent and familiar experience
  • Worked in a team of other volunteers with good communication, friendliness and patience

Crew Member

McDonalds
10.2023 - Current
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

Service Essentials For Business Diploma - Service Industry

ILAC International College
Toronto, ON
07.2024

High School Diploma -

Unidad Educativa PASOS
Cuenca, Ecuador
07.2023

Skills

  • Bilingual (Spanish)
  • Time Management
  • Customer Service
  • Active Learning
  • Public Speaking
  • Problem Solving
  • Attention to Details
  • Teamwork
  • Guest Satisfaction
  • Adaptability

Timeline

Volunteer

Brockton Boo Fest
10.2023 - 10.2023

Crew Member

McDonalds
10.2023 - Current

Voluntary Guide

Jocotoco Nature Reserve
12.2021 - 08.2023

Service Essentials For Business Diploma - Service Industry

ILAC International College

High School Diploma -

Unidad Educativa PASOS

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Emilio Abad