Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Exodus Enterprise
Riverside, CA
12.2024 - Current
Developed product knowledge to effectively address customer inquiries and drive sales.
Cultivated relationships with clients to enhance customer satisfaction and loyalty.
Executed sales strategies to meet monthly targets and improve revenue performance.
Collaborated with team members to streamline processes and increase operational efficiency.
Assisted in training new sales representatives on company policies and best practices.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Medical Records Specialist
Pacific Grove Hospital
Riverside, CA
08.2024 - 11.2025
Ensured compliance with privacy regulations and maintained data security protocols.
Reviewed and verified accuracy of patient information in files and databases.
Assisted healthcare staff with retrieving and updating patient records promptly.
Adhered to HIPAA guidelines when handling protected health information.
Collected, filed, scanned, and retrieved confidential patient information.
Answered inquiries regarding the status of patient records or their availability.
Ensured that all required forms were completed accurately and completely prior to storage or release.
Reviewed medical records to ensure accuracy and completeness.
Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
Line Cook
McDonald's
Murrieta, CA
06.2023 - 08.2023
Prepared food items according to standardized recipes and safety guidelines.
Operated kitchen equipment, including fryers, grills, and ovens efficiently.
Collaborated with team members to ensure timely meal preparation during peak hours.
Followed portion control guidelines for consistent food presentation and quality.
Responded to customer requests for modifications while maintaining service speed.
Cooked multiple orders simultaneously during busy periods.
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Communicated effectively with other staff members regarding orders and menu changes.
Followed proper food handling methods and maintained correct temperature of food products.
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Slot Attendant
Agua Caliente Casino
Cathedral City, CA
05.2021 - 04.2022
Monitored and maintained slot machines, ensuring optimal functionality and guest satisfaction.
Assisted patrons with inquiries and troubleshooting issues related to gaming devices.
Conducted routine cleaning and maintenance of gaming areas to uphold standards of safety and cleanliness.
Collaborated with team members to streamline operations during peak hours, enhancing service efficiency.
Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.