EMILIJA TURK

• Addressed customer questions and concerns regarding products and services.
• Greeted customers and identified their needs.
• Kept work area neat, clean, and well-stocked at all times.
• Assisted customers with price checks, lifting heavy items and addressing other inquires.
• Scanned and updated product prices as needed (printing and replacing labels).

• Coordinated and organized filing systems and training events to enhance office efficiency.
• Provided exceptional customer service by addressing inquiries and ensuring a welcoming environment.
• Managed office supplies by replenishing stock and placing new orders to maintain inventory levels.
• Handled incoming calls professionally, directing them appropriately or taking detailed messages.
• Processed invoices promptly, adhering to established procedures to maintain financial accuracy.

Telecommunications company (installed optic fibre for Telus and Shaw within Alberta and B.C.)

• Worked with Excel and Word
• Made phone calls to customers and received customer calls
• Dealt with shipments (making orders and receiving packages)
• Created daily production reports and invoices.