Emilija Pejovic

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Organized seating layout to enhance traffic efficiency.

Maintained dining area cleanliness by managing table turnover.

Prepared coffee and beverages.

• Performed customer service duties, including serving, packaging, and cashiering.
• I also doubled as a hostess and enjoyed talking to customers and the fast paced work