Emilija Bernatonyte
Gatineau,Quebec
Summary
At Cafe Deluxe, I excelled as a Catering Staff Member, mastering time management and staff training to enhance event success. My adaptability and problem-solving skills ensured high client satisfaction, leading to memorable experiences. I thrived in high-pressure situations, significantly improving service efficiency and team collaboration.
I've demonstrated strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Generally a hardworking, self starter and passionate job seeker with strong organizational skills eager to secure entry-level Psychology based position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Catering Staff Member
Cafe Deluxe
04.2022 - Current
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Promoted a positive work environment through effective teamwork and collaboration among staff members.
- Proactively resolved customer concerns or issues, maintaining a high level of client satisfaction.
- Achieved safe food handling practices by following all necessary guidelines and procedures.
- Ensured timely food preparation and delivery for seamless event execution.
- Oversaw catering orders to verify accuracy and completeness.
- Processed customer payments and balanced cash drawers.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
- Collaborated with team members to create memorable experiences for clients and guests.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
Education
Bachelor of Arts - Psychology
Carleton University
Ottawa01-2025
Skills
- Time management abilities
- Staff Training
- Conflict Resolution
- Team building
- Inventory Management
- Adaptability
- Problem-solving aptitude
- Multitasking Abilities
- Problem-solving abilities
- POS operation
- Check payment processing
- Customer complaint handling
- Team Leadership
- Reliability
- Service prioritization
- Hospitality and accommodation
Languages
English
Native or Bilingual
Lithuanian
Native or Bilingual
French
Limited Working
Timeline
Catering Staff Member
Cafe Deluxe
04.2022 - Current
Bachelor of Arts - Psychology
Carleton University
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave4-day work weekSimilar Profiles
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