Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emilie Sousa-Lamanna (She/Her)

Montreal,Quebec

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Social Media Coordinator position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Social Media Expert

The Aldo Group
10.2019 - Current
  • Providing helpful information, answering questions and responding complaints in a timely and efficient manner
  • Using networks such as Twitter, Facebook and Instagram to answer customer inquiries
  • Participate in the timely completion of business processes and procedures to achieve operational excellence
  • Respecting the company's values of Love, Respect and Integrity.
  • Represented company and brand while responding to social media inquiries.
  • Conducted daily updates to social media profiles to boost company online presence.
  • Identified social media trends and developments to influence PR strategies.

Youth Worker

Maisons Des Jeunes De Pierrefonds
06.2023 - 08.2023
  • Ensure the youth is safe and guided throughout the activities held in the center
  • Offer advice, guidance and attention to youth who struggle with emotional and behavioral issues
  • Helping the youth build life skills and confidence, develop healthy relationships and make decisions that are right for them
  • Monitor and maintain a clean, safe, and secure environment free of contraband through supervision, head counts, indoor and outdoor security checks, and detection of unusual odors
  • Ensure all policies, rules and regulations are followed.
  • Developed and delivered educational workshops to support youth in understanding and navigating real-world experiences.

Education

Joint Honors Bachelor of Psychology and Linguistics -

University of Ottawa
Ottawa, ON
05.2024

DEC in Social Sciences -

Dawson College
Montreal, QC
01.2019

Skills

Operating Systems and Applications

  • Word
  • Excel
  • PowerPoint
  • Windows 10
  • MAC
  • Teams
  • Zoom

Social Media

  • Facebook
  • Instagram
  • Linked In
  • Twitter
  • TikTok
  • Gmail
  • Outlook

Software

  • Salesforce
  • IBM-COM
  • C4C
  • PayPal
  • Moneris
  • Global Payments

Languages

English
Native or Bilingual
French
Full Professional

Timeline

Youth Worker

Maisons Des Jeunes De Pierrefonds
06.2023 - 08.2023

Social Media Expert

The Aldo Group
10.2019 - Current

Joint Honors Bachelor of Psychology and Linguistics -

University of Ottawa

DEC in Social Sciences -

Dawson College
Emilie Sousa-Lamanna (She/Her)