Emilie Rosenfeld

- Provided exceptional customer service and resolved customer concerns at the front end and service desk.

- Served as an Academy Trainer, coaching new associates on company procedures and customer service.

- Processed transactions accurately using point-of-sale systems, ensuring customer satisfaction at checkout.

- Assisted customers with product selections and inquiries, enhancing the overall shopping experience.

- Maintained accurate inventory levels through regular stock checks and data entry in the inventory management system.

- Organized and maintained case files for efficient retrieval and review.

- Communicated with clients to gather information and provide case updates.

- Managed front desk operations at the College of Fine Arts Dean's office, ensuring a welcoming environment for students and visitors.

- Coordinated appointments and meetings for faculty and donors, optimizing scheduling efficiency.

• Edited and proofread written materials, maintaining high standards of quality and consistency.
• Created detailed outlines for articles, improving efficiency in the writing process.

- Facilitated communication between volunteers, staff, and potential adopters to streamline adoption processes.

- Led initiatives to improve the shelter environment, enhancing the well-being of resident animals.