Emilie Lessard
EDMONTON,AB
Summary
Results-driven Payroll & Benefits experienced in structuring programs and administering benefits in fair and equitable fashion. Diplomatic, articulate and decisive with capability to build and develop productive relationships with internal and external stakeholders. Desiring to offer expertise in field and excellent judgment to challenging roll.
Overview
3
3
years of professional experience
Work History
Payroll and Benefits Administrator
Crystal Glass
10.2023 - Current
- Assisting employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
- Reviewed benefits paperwork for accuracy and completeness.
- Setting up new employees with Blue Cross, after their 3 months probationary period is over.
- Performing monthly reconciliation with Blue Cross.
- Processing Payroll on a Bi-Weekly basis for 700 employees across BC, Alberta, Saskatchewan and Manitoba. Both hourly and salary using Microsoft Dynamics and Great Plains.
- Processing terminations and ROE.
- Entering new hires in the system.
- Processing new rate change and any banking or address change.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
Payroll Administrator
Commissionaires Northern Alberta
06.2022 - 10.2023
- Performed payroll on a semi monthly basis for 1000 employees across Alberta using Sage 300 for hourly employees.
- Processed terminations and ROE.
- Entered new hires in the system.
- Tracked employee vacation, sick and personal time.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Audited timesheets and payroll records for accuracy.
- Worked effectively in fast-paced environments.
Warranty Administrator
Western Materials & Handling
01.2021 - 06.2022
- Maintained detailed service and customer records.
- Reviewed outstanding requests and redirected workloads to complete projects on time.
- Analyzed warranty data and provided regular reports to management, highlighting trends and identifying areas for improvement in service delivery.
- Enhanced customer satisfaction by promptly addressing and resolving warranty claims.
- Calculated adjustments, premiums and refunds.
- Helping with administration duty
- Audited timesheets for field employee, hourly.
Education
No Degree - PCP
National Payroll Institute
Toronto, ON07.2023
No Degree - Accounting & Bookeeping
NAIT
Edmonton12.2021
Skills
- Benefits Administration
- Strong analytical skills
- Good mathematical abilities
- Analytical Thinking
- Microsoft Word
- Fluent in french
- Sage 300
- Microsoft Dynamics
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Payroll and Benefits Administrator
Crystal Glass
10.2023 - Current
Payroll Administrator
Commissionaires Northern Alberta
06.2022 - 10.2023
Warranty Administrator
Western Materials & Handling
01.2021 - 06.2022
No Degree - PCP
National Payroll Institute
No Degree - Accounting & Bookeeping
NAIT
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