Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emilie Leger

Stilesville,NB

Summary

Dynamic and reliable with a proven track record at Miss Cue, adept at managing high customer volumes and crafting quality cocktails. Excelled in enhancing customer satisfaction through exceptional service and strong multitasking abilities. Skilled in cash register operation and inventory management, consistently maintaining cleanliness and organization to exceed health and safety standards.

Overview

8
8
years of professional experience

Work History

Bartender

Miss Cue
03.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender

Navigators Pub
09.2020 - 11.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Restaurant Hostess

Jean's Restaurant
01.2018 - 09.2020
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Gas Station Clerk

Shell Gas Station
04.2016 - 12.2017
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Managed inventory and restocked shelves as needed to maintain adequate product availability.
  • Maintained a clean and organized store environment for improved customer experience.
  • Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
  • Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.

Education

Ecole Odyssée
Moncton, NB

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Patience and Tolerance
  • Cleanliness and hygiene
  • Organizational ability
  • Memory retention
  • Cash Register Operation
  • Beverage Preparation
  • Inventory
  • Changing beer kegs
  • Basic accounting

Languages

English
Full Professional
French
Professional Working

Timeline

Bartender

Miss Cue
03.2022 - Current

Bartender

Navigators Pub
09.2020 - 11.2021

Restaurant Hostess

Jean's Restaurant
01.2018 - 09.2020

Gas Station Clerk

Shell Gas Station
04.2016 - 12.2017

Ecole Odyssée

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Emilie Leger