Emilie Leblanc
Saint-Hubert,QC
Overview
10
10
years of professional experience
Work History
Waitress
Bar Le Vegas
05.2022 - 01.2024
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Delivered services to customer locations within specific timeframes.
- Organized and detail-oriented with a strong work ethic.
English Teacher
Golden Cradle School
10.2014 - 06.2021
- Led interesting and diverse group activities to engage students in course material.
- Designed and facilitated group projects to foster teamwork and problem-solving skills.
- Coordinated activities to encourage interest in reading.
- Differentiated instruction to accommodate diverse learner needs, ensuring all students had equal access to education opportunities.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Supported student skill development in alignment with personal and academic goals.
- Developed innovative lesson plans to engage students in English language learning.
Waitress
Husky House Restaurant
04.2014 - 09.2014
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Used cash registers and credit card machines to cash out customers.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Flight Attendant
Sunwing Airlines
12.2013 - 04.2014
- Facilitated efficient meal services by accurately taking orders, serving food quickly, and managing dietary restrictions or special requests.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Elevated onboard sales revenue by effectively promoting duty-free products and conveying the benefits of loyalty programs.
- Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Responded to passenger emergencies to provide first aid.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Delivered food and beverage service, reading material and other in-flight services.
- Answered passenger questions and provided solutions to issues arising during flights.
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Resolved passenger conflicts and medical emergencies during flights.
Education
GED -
Academie Competance Beaute
Longueuil, QC08.2011
High School Diploma -
The Alternate School
Saint-Lambert, QC06.2010
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Waitress
Bar Le Vegas
05.2022 - 01.2024
English Teacher
Golden Cradle School
10.2014 - 06.2021
Waitress
Husky House Restaurant
04.2014 - 09.2014
Flight Attendant
Sunwing Airlines
12.2013 - 04.2014
GED -
Academie Competance Beaute
High School Diploma -
The Alternate School