Dependable, hardworking hospitality industry worker equipped for fast-paced work and changing daily needs. Friendly, efficient and committed to building a customer base by creating a positive service experience. Seeks out opportunities to go beyond basics and positively impact team.
Maintained knowledge of cocktail, wine and beer menus and memorized all in-house recipes. Completed extensive daily prep list and kept bar well stocked, clean and organized. Crafted syrups, purees, and liquors with seasonal ingredients from our garden for our changing cocktail menu. Set up secondary bar and bartended for special events including weddings, work parties, concerts etc. Greeted guests by thoroughly explaining our menu, as well as answering any questions they may have about dietary concerns and menu recommendations. Served food to tables explaining ingredients in dishes, highlighting the ingredients from our garden. Coursed out meals, clearing and resetting for each course in an organized and timely fashion. Completed closing duties including cash up/shift report.
Managed team of 14 employees with consistent record of accomplishment in achieving operational goals. Hired and trained new employees as well as conducted scheduling and time off requests. Managed wholesale accounts through our online ordering system. Prepared and packed orders in time for deliveries. Prepared dumpling fillings and sauces for restaurant as well as wholesale orders. Completed daily and weekly ordering of supplies to ensure smooth operation.
Serving it Right - Canada
Food Safe - Canada
Responsible Service of Alcohol - Australia
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