Emilie Hamel
Orleans,ON
Summary
Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Developed strong organizational and administrative skills in healthcare setting, managing sensitive information with accuracy and confidentiality. Familiar with electronic health record systems and medical terminology, ensuring efficient record management.
Overview
3
3
years of professional experience
Work History
Medical Records Clerk
South Ottawa Medical Centre
12.2023 - Current
- Scanned medical records in digital format for easy retrieval and accessibility.
- Processed medical records requests from outside providers (hospitals, private practice, insurance, government issued documents).
- Ensured patient confidentiality compliance by adhering to strict confidentiality guidelines when handling sensitive information.
Receptionist
Orleans Physiotherapy
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cleaned physiotherapy exam rooms and prioritized a sanitary environnment
- Performed other cleaning duties, such as vacuuming, folding laundry, dusting, cleaning bathrooms, etc.
Cashier
Walmart
06.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Arts - Psychology
University of Ottawa
Ottawa, None06-2029
High School Diploma -
École Secondaire Catholique Garneau
Orleans, ON06-2024
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Work ethic and integrity
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Medical Records Clerk
South Ottawa Medical Centre
12.2023 - Current
Receptionist
Orleans Physiotherapy
10.2023 - Current
Cashier
Walmart
06.2022 - 05.2023
Bachelor of Arts - Psychology
University of Ottawa
High School Diploma -
École Secondaire Catholique Garneau
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