Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Emilie Faul

Georgetown

Summary

Enthusiastic and bright hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Host / Server

Boston Pizza Erin Mills
04.2025 - Current
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Trained new hosts on customer service standards and operational procedures.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Server

Sunbeam Gril
01.2025 - Current
  • Delivered exceptional customer service by promptly taking orders and addressing inquiries.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Resolved customer complaints efficiently to maintain high satisfaction levels.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Hostess / Expo

Boston Pizza, Stouffville ON
04.2024 - 03.2025
  • Process payments for dine-in and take-out orders with accuracy.
  • Proficient in operating POS systems for seamless transactions.
  • Assisted service staff by coordinating food and beverage distribution.
  • Maintained communication between the kitchen and serving staff to ensure smooth operations.
  • Organized and promoted restaurant events such as Trivia Nights and Kid's Parties.

Server

Wimpy’s Diner – Uxbridge, ON
10.2023 - 11.2024
  • Greeted and seated guests while providing menu recommendations.
  • Delivered excellent customer service to enhance guest experiences.
  • Ensured prompt, courteous, and efficient service.
  • Built strong relationships with regular customers.

Hostess / Expo

Boston Pizza, Uxbridge
07.2022 - 04.2024
  • Warmly greeted guests and assisted with seating arrangements.
  • Answered customer inquiries about the menu, promotions, and restaurant services.
  • Handled reservations both in person and over the phone.
  • Accurately packed takeout and delivery orders to maintain order quality.

Education

High School Diploma -

Uxbridge Secondary School
06.2025

Bachelors - Marketing

Humber Polytechnic
Etobicoke, ON
06-2029

Skills

  • Menu memorization
  • Effective time management
  • Safe food handling
  • Upselling strategies
  • POS system proficiency
  • Warm and efficient customer service

Languages

French
Professional Working
English
Native or Bilingual

Certification

  • Smart Serve (valid until 2030)
  • DELF B1

Timeline

Host / Server

Boston Pizza Erin Mills
04.2025 - Current

Server

Sunbeam Gril
01.2025 - Current

Hostess / Expo

Boston Pizza, Stouffville ON
04.2024 - 03.2025

Server

Wimpy’s Diner – Uxbridge, ON
10.2023 - 11.2024

Hostess / Expo

Boston Pizza, Uxbridge
07.2022 - 04.2024

High School Diploma -

Uxbridge Secondary School

Bachelors - Marketing

Humber Polytechnic

Similar Profiles

CREATE PROFILE
Emilie Faul